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Our Titan Bet Review for 2017

Hailing from the faraway land of Antigua, Titanbet has been a giant in the gambling industry ever since they were founded in 2007. They are governed by the Malta Gaming Authority, which is a no-nonsense corporation when it comes to policing their online casinos.

Their level of reliability is what has kept them on top of the industry for so long, but they have other strengths as well. Their sportsbook accepts wagers on nearly every sporting event around the world, and the promotions for their poker players are above the industry standard.

We were especially impressed with their Live Casino section, which offers ten different games and dealers at any given time.

We take pride in the level of honesty that goes into each one of our reviews. Any statement or opinion that is included in this review will be a result of our research, and no one else has a say in what we write.

We believe that this makes us one of the best online casino review sites on the planet! Before we dive right into the specific sections of Titanbet’s website, we first need to discuss how to get started.


Device Compatibility:
  • Website: www.titanbet.com
  • Launched in 2004
  • Company Based in Antigua
  • Licensed by Antigua & Barbuda Regulatory Commission
  • Email: [email protected]
  • Telephone: +359 2 489 6902
  • Decent Poker Promotions
  • Plenty of Banking Options (including Bitcoin)
  • Trustworthy Company
  • Site is Protected by SSL Encryption Technology AND an Anti-fraud System
  • Very Poor Promotions for Casino
  • No US Customers
  • Slow Loading Times for Live Casino Games

The most important thing to know before signing up on an online casino is whether or not you are allowed to play from your current location.

Titan Bet has banned a bunch of countries from participating in their gambling operations, so we have listed these countries below for your convenience:

  • Afghanistan
  • Aland Islands
  • Antigua
  • Australia
  • Bahamas
  • Barbados
  • Belgium
  • Belize
  • Bulgaria
  • China
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominica
  • Estonia
  • Faroe Islands
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Greenland
  • Grenada
  • Guadeloupe
  • Guyana
  • Haiti
  • Hong Kong
  • Hungary
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Kahnawake
  • Libya
  • Macau
  • Martinique
  • Mayotte
  • Montserrat
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • Portugal
  • Reunion
  • Singapore
  • Republic of Serbia
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sudan
  • Syria
  • St. Kitts and Nevis
  • St. Lucia
  • St. Pierre and Miquelon
  • St. Vincent
  • Suriname
  • Trinidad and Tobago
  • the Philippines
  • Turkey
  • U.S. Virgin Islands
  • United Kingdom
  • Ukraine
  • USA and its Territories
  • Wallis Futuna

In addition to knowing which countries are banned from playing, you should also know which countries are not allowed to receive bonuses. This will prevent you from being disappointed later on when you are rejected for a bonus that you qualified for fair and square.

The following list of countries are NOT allowed to receive any type of bonus:

  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Belarus
  • Bolivia
  • Burkina Faso
  • Canada
  • Croatia
  • Czech Republic
  • Ecuador
  • Estonia
  • Finland
  • Germany
  • Kazakhstan
  • Kyrgyzstan
  • Latvia
  • Lithuania
  • Macedonia
  • Mexico
  • Moldova
  • Netherlands
  • Norway
  • Pakistan
  • Peru
  • Poland
  • Portugal
  • Romania
  • Russia
  • Slovak Republic
  • Slovenia
  • Sweden
  • Switzerland
  • Tunisia
  • Ukraine
  • Uzbekistan

If you do not see your current location anywhere on these lists, we say “congratulations,” since your luck is already running hot! Next, you can proceed to create an account by clicking on the Sign-Up button on their main webpage.

They will then prompt you to enter your personal information, after which you will officially be a member of Titan Bet Casino.

After creating an account, you are going to need to put money into it. You don’t need much to gamble online, but you do need money.

Luckily for you, the list of banking options on Titan Bet is so extensive that we are positive you will find your method of choice. Every one of these banking methods is trustworthy and has been utilized extensively throughout the online gambling world with a minimal amount of customer complaints.

Titan Bet Casino takes banking security very seriously, which is why the site is protected with SSL encryption technology. This allows all banking transactions to be conducted safely, but this is not the only safety feature they have in place.

Transactions facilitated by the casino are completed while using an anti-fraud system, which ensures that all players can rest easy knowing their funds will not be fraudulently stolen.

Deposits

Once you have your account set up and ready to go, you simply need to click on your account’s cashier button in the upper right-hand corner of Titan Bet’s webpage. After doing so, you will be faced with one of the longest lists of deposit options that we have ever seen.

Here is the list of deposit options that you can find on Titan Bet Casino:

  • Sofort Uberweisung
  • Visa Debit Card
  • MasterCard Debit Card
  • Visa Credit Card
  • MasterCard Credit Card
  • Visa Electron
  • Delta
  • Maestro
  • Diners Club International
  • Giropay
  • PaySafeCard
  • Neteller
  • Instant Banking
  • IDebit
  • EcoPayz
  • Bank Transfer
  • Bitcoin
  • Moneybookers
  • Easy EFT
  • E-payment Standard
  • Qiwi
  • ru
  • WebMoney
  • Skrill
  • EntroPay
  • Yandex
  • Instant Banking by Citadel
  • AstroPay Card
  • Trustly
  • Transferencia Bancaria
  • Trust Pay
  • Zimpler
  • Bank Transfer
  • Instant Wire Transfer
  • Banco Local

Every single one of these methods will be completed instantly, and you will be able to gamble right away. Our only warning is to deposit with the method that you wish to withdraw money with. We also recommend only depositing money that you do not need for actual living expenses.

Withdrawals

The number of withdrawal methods on Titan Bet is not as overwhelming as the number of deposit options is. Each one of these methods will process your withdrawal between 4-7 days, with a maximum pending period of three days.

Here is the list of withdrawal options that you can use on Titan Bet Casino:

  • Instant Banking by Citadel
  • Envoy Bank Transfer Payout
  • Visa
  • Visa Electron
  • MasterCard
  • Maestro
  • Webmoney Wallet
  • Neteller
  • Qiwi
  • Moneybookers
  • iDebit
  • EcoPayz
  • EntroPay
  • EasyEFT
  • Bitcoin

In order to complete a withdrawal using one of these methods, you will first need to deposit money with them. The only exceptions to this rule are the Envoy Bank Transfer and the Instant Banking by Citadel.

This means that if you deposited using a method that is not on this list of withdrawal options, you will be forced to either withdraw using one of these methods, or make another deposit with a different method.

The minimum withdrawal that is permitted is €20, which is pretty standard across the industry. The maximum withdrawal is €10,000 a month, which is average compared to other casinos.

If we had to recommend a withdrawal option to use, it would definitely be Bitcoin. Bitcoin uses peer-to-peer technology and circumnavigates the banks to move funds around quickly and anonymously. There are many unique properties that Bitcoin has that make it great for moving funds around online gambling sites, and a quick transaction time is one of them.

Arguably the main attraction of Titan Bet , their sportsbook offers a wide variety of markets to bet on, as well as a bunch of options for how to bet on them. The Live Betting feature, combined with the clean and organized user interface, will guarantee that everyone has a great experience here.

Our only issue with this sportsbook is the lack of promotions. Although this lack of bonuses is normal in the sports betting world, we do not believe that this should be the case, because every gambler deserves rewards for frequent play.

Game Selection

Titan Bet’s sports betting section gives players an extensive list of markets to wager on, such as soccer, American football, politics, and basketball. It will be extremely tough to think of a sport that is missing from their library.

We especially love the Live Betting feature that allows players to bet on a game even if it is already running. This is one of the most popular features in today’s sports betting world, so it is exciting to see that Titan Bet offers it.

Here is a list of the sports markets available for wagering in Titan Bet’s Sportsbook:

  • Soccer
  • Horse Racing
  • Tennis
  • American Football
  • Australian Rules Football
  • Badminton
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • Entertainment
  • Golf
  • Greyhounds
  • Handball
  • Ice Hockey
  • MMA
  • Motor Sports
  • Politics
  • Rugby League
  • Rugby Union
  • Snooker
  • Table Tennis
  • Volleyball
  • Winter Sports

Promotions

Well, you can officially color us underwhelmed. Titan Bet did not think that it was a good idea to give a bunch of promotions to their sports bettors, which is clearly a theme across the industry.

We do find it especially funny that they put two or three casino promotions into the sports promotions section to make it look less barren. Anyway, without further ado, let’s check out the three promotions that are provided for sports gamblers on Titan Bet.

Free Bet Welcome Offer

For new players who just signed up, Titan Bet is offering a free €25 in bets to anyone who simply makes five bets of €5 each at odds of 1/1 or higher. This free €25 bet is only available for bets at maximum odds of 7/1, and it is only usable in the sportsbook.

€200 Mobile Loyalty Free Bets

If you are someone who likes to gamble on their cellphone, then this could be the promotion for you. All you need to do is make 20 bets of at least €10 each from your mobile phone, and you will receive a free €10 bet that can be used in any sporting event. This can be repeated up to 10 times, resulting in a total bonus of €200 being handed out overall.

Cashed-out bets and virtual sports bets do not count for this promotion. The free bets are only valid for 7 days, so be sure to use them before they expire. The entire deal expires at the end of 2017, so hurry up and start betting while you still have time!

Titan Bet Multi Insurance

This deal is aimed at sports bettors that enjoy making parlay bets that include four or more teams. Any of these parlay fanatics will attest to the fact that it is extremely frustrating to win every leg of the parlay except for the last leg. The reason for this is that on most sportsbooks, you will not receive any money if you win every parlay leg but one.

On Titan Bet’s sportsbook, they have tried to alleviate this pain by giving players some insurance in these situations. If you bet at least €10 on a parlay of at least four teams and win every leg but the last leg, Titan Bet agrees to refund your losing bet for up to €10. This is pretty lame, because the prize is so small for a situation that occurs so infrequently.

User Interface

The layout of their sports betting lobby is extremely organized, which makes it easy to find whatever you are looking for. We especially like the Quick Links feature at the top of the page, which has all of their most popular links in one place.

When searching for a specific sport to bet on, all you need to do is look on the sidebar to the left of the sportsbook lobby, and all of the sports are listed in alphabetical order. Once you click on the sport, all of the available bets are listed along with the time they begin and the odds that are associated with each team winning.

Even though the online poker room of Titan Bet Casino is based from a separate downloadable software platform, it is still an important part of their gambling operation. Offering a poker room on the iPoker server means that they will always have good traffic at any time of day, since this is one of the biggest poker servers in the world.

Game Selection

Before you decide which format of poker to play, you should first decide which poker game you are going to partake in. This is the most important thing to figure out, because some games are not supported by certain formats.

Here is the list of all the poker games that are available in Titan Bet’s poker room:

  • Texas Hold’em
  • Omaha Hi
  • 7 Card Stud
  • 5 Card Stud
  • Razz
  • Six Plus Hold’em

This is a reasonable selection of poker games to play, considering that their sister site, Coral Poker, only has No Limit Texas Hold’em and Six Plus Hold’em. We wish that they had also included Omaha Hi-Lo, but hey, beggars can’t be choosers.

Six Plus Hold’em is a unique variation of No Limit Texas Hold’em, since it only seems to appear on the iPoker network. The rules for Six Plus Hold’em are very similar to the rules of No Limit Texas Hold’em, except that all cards that have a value between two and six are taken out of the deck.

This means that the lowest straight possible is Ace-Six-Seven-Eight-Nine. The hand rankings are also a little bit different, since a straight loses to three-of-a-kind, and a flush can beat a full house.

Now that you have chosen a game to play, you can now check out the different formats of poker that are available. There is a total of five formats on Titan Bet, which is more than most online poker rooms can say.

Here is a list of the poker formats that are available in Titan Bet’s Poker Room:

  • Sit & Go
  • Multi-Table Tournaments
  • Cash Games
  • Speed Poker
  • Twister Sit & Go’s

The entire multi-table tournament schedule is comprised of mostly No Limit Hold’em games with a tiny splash of Omaha and Omaha Hi-Lo. This distribution for multi-table tournaments is pretty normal around the poker industry.

The buy-ins for these multi-table tournaments range from free all the way up to €100. We like to see that they offer tons of freeroll tournaments for those players who are down on their luck.

The Sit & Go selection also includes No Limit Hold’em games, exclusively. This is a bit lazy on their part, since most sites tend to have Omaha Sit & Go’s, at the very least. The stakes for these tournaments range anywhere from €0.10 up to €10. This poker room is clearly catering to low-stakes Sit & Go players, since most rooms offer buy-ins of up to €1000.

The cash games on Titan Poker offer the widest selection of games compared to any other format. They offer Omaha, Omaha Hi-Lo, No Limit Hold’em, and Six Plus Hold’em. Each one of these games is offered in either No Limit, Pot Limit, or Limit format. As far as stakes go, cash games offer the widest range, which covers everything from €0.01/€0.02 all the way up to €5/€10.

Speed Poker is a special form of poker that allows every player to move to a brand-new table immediately after folding. This is especially useful for people who like to play a ton of hands per hour, or for people who do not have a ton of patience.

The stakes for this format range from €0.02/€0.05 and €1/€2. Unfortunately, the only game available for this format is No Limit Hold’em.

Twisters are 3-handed Turbo Sit & Go’s that have a random jackpot attached to them. These jackpots can reach all the way up to €100,000 if you are lucky enough! Wild Twisters are also 3-handed Turbo Sit & Go tournaments with jackpots, but the difference is that each player is forced to go all-in every hand until the tournament is finished.

The winner of any Twisters tournaments will receive the amount
of the jackpot that was randomly chosen for that specific tournament.

For jackpots where the winner receives at least 1000 buy-ins, the other two players in the tournament will claim 10% of the jackpot as well. These tournaments are only offered in No Limit Hold’em, and the stakes range from €0.50 up to €100.

Promotions

Even though there are only five different promotions in this section, it is the biggest set of promotions out of all the sections on Titan Bet casino. This is also a larger number of promotions than most online poker rooms usually have, so we are happy to see that at least one of their promotions sections are above the industry standard.

We do find it extremely annoying that both links to the bonus terms and conditions in the poker section are broken and just lead us back to the list of casino games. We were not even in the casino to begin with, so this is kind of ridiculous.

New Players Package

Most sites like to include a welcome bonus on their online poker site, but Titan Bet decided to include a welcome PACKAGE. This box of goodies is available for anyone who registers a new account on their site, starting with the deposit bonus.

The deposit bonus is 200% for up to €1,500 on your first deposit. This is a noticeably large bonus for a poker room and is far above the industry norm for welcome bonuses.

You will also receive a token package into freerolls that have a combined €12,000 prize pool. Below is a list of the tickets you will receive upon making your first deposit:

  • 4 tokens to a $250 freeroll every Tuesday at 18:00 GMT
  • 1 token to the $10,000 Monthly Bonanza tournament on the first Friday of every month
  • 4 tokens to a $250 freeroll every Thursday at 18:00 GMT

If you cannot afford to deposit money at the moment, don’t worry, because you will also receive entry to some Beginner Freerolls that do not require any deposit whatsoever. We like to see sites take care of their low-rollers and players who are down on their luck, because it means that they do not just cater to those players that pay them the most rake per year.

The final feature of the welcome bonus includes a 20% cashback bonus each and every week. This bonus is unlimited, so this is an amazing promotion for all of the sick grinders out there who don’t get tired easily.

All you need to do is log into your account and opt into the promotion via Titan Bet’s promotion page, and you will be earning this cashback right away.

Bad Beat Bonus

This promotion is just a simple bad beat bonus for those who lose with a hand that has at least the strength of four kings. Both of the cards in your hand have to be involved in the best five-card hand, not just one.

This $250 prize will only be handed out in cash games for No Limit Texas Hold’em, and it will not be put into your account automatically. If you think you qualify to receive the bonus, you need to email their support team at [email protected]

Gladiators Race

This promotion comes in the form of a leaderboard competition, where all players will compete for $6,000 in prizes. The way to move up the leaderboard is to earn more Titan points than the other players, and the best way to earn Titan points is to play poker as much as possible.

The scores will be reset every month, and a brand-new race for the next $6,000 will begin. Below are the payouts for the top 10 spots on the leaderboard:

  • 1st Place: $1,000
  • 2nd Place: $830
  • 3rd Place: $670
  • 4th Place: $450
  • 5th Place: $325
  • 6th Place: $280
  • 7th Place: $250
  • 8th Place: $220
  • 9th Place: $200
  • 10th Place: $175

Progressive Jackpot SNGs

This is our favorite poker promotion that Titan Bet has to offer. All you need to do to win a jackpot is take first place in five or six progressive jackpot SNGs in a row. After that, you just have to email their customer support team within 48 hours, so they can verify your results.

Each one of these jackpots increases on a weekly basis if no one claims them, so they can get pretty huge!

The buy-in for these Fort Knox progressive SNGs is €35, and the starting stack is 1000 chips. If you opt to play in the Fort Knox Jackpot SNGs, there will only be six players and a starting jackpot of €35,000.

If you decide to play in the Rio Progressive SNGs, you will have to pay a €20 entry fee to receive the usual 1000-chip starting stack. These tournaments will also have six total entrants, and the starting jackpot is €20,000

The final option is the Maui Progressive Jackpot, which is much like the previous jackpots, except the buy-in is only €5 and the starting jackpot is only €10,000. You are also only required to win five in a row instead of six to claim the jackpot.

$10,000 Monthly Bonanza

We have already mentioned this promotion in the welcome package section, but we did not mention that there is a total of FIVE ways to gain an entry ticket. The first method, we have already covered, which is to simply make the first deposit of at least €10 into your poker account.

The other methods include generating 750 Titan Points, wagering a total of $1,000 in casino bets, winning a satellite multi-table tournament, or winning a satellite Sit & Go.

User Interface

In order to participate in Titan Bet’s online poker room, you will first need to download the software, since they do not have a browser option. Once you complete this download, you can log in using the same name and password that you used for other parts of Titan Bet Casino.

The software for the poker lobby is dark and sleek. We really like the black backdrop combined with white letters, because it makes the information very easy to read.

However, we went to try and observe a table, and the client froze, which forced us to close the whole program. This probably doesn’t happen every time, but it was discouraging to see it happen the very first time we tried. The second time around, it seemed to work just fine, but the poker tables did not impress us with their outdated graphics and blurry cards.

Titan Bet’s casino is a world-class operation. They offer all of the usual casino games, such as slots, roulette, video poker, card games, and Live Casino games.

We really respect the fact that they offer more Live Casino games than we have ever seen before, which is great for those who prefer this gambling format. They have tons of dealers, both male and female, and we find it interesting that you can see their photos before you choose who to play with.

Game Selection

Titan Bet has a game library of over 400 different games, which is about average for an online casino. Their strengths lie in the jackpot games and Live Casino games categories. Most casinos only have one or two Live Casino games, but Titan Bet has a staggering total of ten.

If we were going to improve this game library, we would add in a few more roulette games and a few more video poker variations. Overall, they seem to be pretty well balanced, because they have no less than 14 variations of each major category.

Here are some examples of the casino games that are available in each category of Titan Bet’s Casino:

SlotsSlots (182 total)

  • Gem Heat
  • The Matrix
  • Jungle Giants
  • Stars Awakening
  • Jackpot Bells
  • Hologram Wilds
  • Fairground Fortunes Ghost Train
  • Fortunate Five
  • Tiki Paradise
  • Age of the Gods: God of Storms
  • Monty Python’s Holy Grail
  • Heart of the Frontier
  • Legacy of the Wild
  • Safari Heat
  • Roaring Wilds
  • Batman & The Penguin Prize
  • Batman & The Riddler Riches
  • Buffalo Blitz
  • Queen of Wands
  • Land of Gold
  • The Winnings of Oz

Specialty GamesRoulette (14 total)

  • Mini Roulette
  • Classic Roulette
  • 1000 Diamond Bet Roulette
  • 101 Roulette
  • Roulette Pro
  • New AR Roulette
  • Premium Roulette Pro
  • Premium American Roulette
  • 3D Roulette Premium
  • Multiplayer European Roulette
  • Age of the Gods Roulette
  • 3D Roulette
  • Video Roulette
  • Diamond Bet Roulette

Card GamesCard Games (29 total)

  • Classic Blackjack
  • Lucky Lucky Blackjack
  • Buster Blackjack
  • Cashback Blackjack
  • Premium Blackjack Single Hand
  • Blackjack Super 21
  • 3 Card Brag
  • Hi-Lo Premium
  • American Blackjack
  • Hold’em Showdown
  • Blackjack Multihand 5
  • Perfect Blackjack
  • Premium Blackjack
  • Double Attack Blackjack
  • Baccarat
  • Casino Hold’em Poker
  • 21 Duel Blackjack
  • Wild Viking
  • Tequila Poker
  • Blackjack Surrender
  • Blackjack Switch
  • Pai Gow Poker
  • Red Dog Poker

Specialty GamesMiscellaneous Games (14 total)

  • Craps
  • Wheel of light
  • Cashbox
  • Mega Ball
  • Penalty Shootout
  • Heads or Tails
  • Keno
  • Bonus Bowling
  • Pop Bingo
  • Genie’s Hi Lo Jackpot
  • Around the World
  • Derby Day
  • Genie’s Hi-lo
  • Roller Coaster Dice

Video PokerVideo Poker (18 total)

  • Deuces Wild Multi-Hand
  • 50-Line Jacks or Better Max Bet
  • Mega Jacks
  • Jacks or Better Multi-Hand
  • 50-Line Jacks or Better Double
  • 50-Line Jacks or Better
  • Deuces Wild
  • Caribbean Stud Poker
  • 10-Line Jacks or Better
  • Tens or Better
  • 4-Line Deuces Wild
  • 4-Line Aces and Faces
  • 25-Line Aces and Faces
  • 2 Ways Royal
  • Jacks or Better
  • Joker Poker
  • All American Video Poker
  • 4-Line Jacks or Better

Jackpot Games (52 total)

  • Jackpot Giant
  • Age of the Gods
  • Age of the Gods: Fate Sisters
  • Batman and Catwoman Cash
  • Batman and the Joker Jewels
  • Caribbean Stud Poker
  • Prince of Olympus
  • Furious Four
  • King of Olympus
  • Gladiator Jackpot
  • Frankie Dettori’s Jackpot
  • Fei Cui Gong Zhu
  • Beach Life
  • Who Wants to be a Millionaire
  • Chests of Plenty
  • Thai Temple
  • Nian Nian You Yu
  • Zhao Cai Jin Bao Jackpot
  • Deal or No Deal: World
  • Deal or No Deal: UK
  • Progressive Blackjack

Live Casino (10 total)

  • Live Roulette
  • Live VIP Roulette
  • Live 3 Card Brag
  • Live Blackjack
  • Live Casino Hold’em
  • Live French Roulette
  • Live Progressive Jackpot Baccarat
  • Live Unlimited Blackjack
  • Live Sic Bo
  • Live 7 Seat Baccarat
  • Live Age of the Gods Roulette

Promotions

Titan Bet has only offered two promotions for their casino gamblers, and both of them come in the form of a deposit bonus. The playthrough requirements for both of these bonuses are a bit higher than welcome bonuses in most other casinos.

We feel they could have added a tiered VIP program or some lottery raffle ticket promotions to make things more exciting. As it is, only two bonuses in one category is not very impressive.

100% Casino Games Bonus

Titan Bet likes to give their casino players a fresh start with a cool 100% welcome bonus for up to €100. You do not have to choose between this and the sportsbook welcome package, you will instantly receive both!

The playthrough requirement is 30 times the amount of the sum of the bonus plus the deposit. This means that if you deposit €100 and receive the €100 bonus, you will need to make €6,000 worth of wagers before the bonus is cleared.

You will not be able to withdraw any money until you complete this playthrough requirement. If you attempt to do so, you will forfeit your bonus winnings and any profits that you earned. You have 30 days to complete this playthrough requirement, or else your bonus and any winnings will be confiscated.

€20 Extra Every Day

The title is not a lie, boys and girls. This promotion is available every single day! All you need to do is deposit €20 onto Titan Bet Casino using the promo code ‘20EXTRA’.

Once you do this, you will receive a €20 bonus that is good at any of Titan Bet’s casino games. The playthrough requirements for this deposit bonus are 30 times the sum of the deposit plus the bonus. This means that if you take advantage of the full €20 bonus by depositing €20, you will need to play through €1,200 worth of wagers before you can withdraw.

User Interface

We started out by checking out their Live Casino games to see if they were legit. We weren’t too sure that this would work, since their Live Chat doesn’t seem to function. It took about 30 seconds for their live games lobby to load, and then about 20 more seconds for each game to load. This is not too bad, but there is plenty of room for improvement here.

As far as video quality, it was definitely fuzzy, and we were forced to squint on occasion. However, we were very impressed with the Live Casino lobby that they have, which lets you see a picture of the dealer before you start playing with them.

Outside of the Live Casino, we tested some of the normal slot games and the loading time was a reasonable 15 seconds, on average. The graphics are still a tad bit fuzzy on some of them, but at least they all functioned correctly!

Titan Bet offers 24/7 support for all their players via email, telephone, and Live Chat.

They also offer support in German, English, Spanish, Swedish, and Russian.

The Live Chat feature was a little hard for us to find, since there were many customer support links that seemed like they could lead to Live Chat, but they all ended in failure.

To save you the trouble of going through this pain yourself, we will let you know that you just need to click on the chat bubble next to the welcome message at the top of the screen to get ahold of the Live Chat support team.

Somehow, the big blue ‘HELP’ button on the side of their webpage and the help link at the bottom of their webpage do not lead to Live Chat at all.

You will not be able to contact Live Chat until you make an account and log in. Once we finally did this, we decided to test how long it would take for them to respond. To our dismay, they did not respond at all after five minutes. We reloaded the webpage and tried again, but after six more minutes, they once again did not respond.

Most sites can respond within 5-10 seconds, so this is highly disappointing. We have never seen a casino fail this Live Chat test so hard. It turns out that they don’t offer “around the clock assistance,” as advertised.

Since Live Chat is apparently not an option, we recommend either emailing, faxing, writing, or calling them. Writing them a letter is obviously a last resort, since it will be extremely slow compared to the other options.

Below, we have listed all the contact information that they list in their support section:

Envelope
Phone (Int.): +359 2 489 6902
Phone (Canada): 1 800 849 2493
Fax (Int.): +44 800 4715 207

Postal Address:

  • Titan Bet
  • P.O. Box 1876
  • Makati Central Post Office 1258
  • Makati City, Philippines

For those players who are not successful in resolving their complaint via the usual customer service methods listed above, there is still one last thing you can try. Titan Bet has appointed the Independent Betting Adjudication Service (IBAS) as their medium for alternative dispute resolutions, so all you need to do is contact them in one of the many possible ways.

The quickest way to get ahold of IBAS is to fill out the adjudication form at www.ibas-uk.com. You can also email them at [email protected], or just call them at the number 0207 347 5883.

Wrap-Up

If you are looking for a casino that has tons of Live Casino options, a Live Betting feature for sports, and tons of poker games to play, then Titan Bet is the place to be. As far as banking options go, there is a long list of methods to choose from, which ensures that anyone should be able to join in the fun.

When it comes to making their product better, Titan Bet could stand to add some more promotions for their frequent players, since they have a glaring deficiency in this area. They also could use a reduction in the difficulty of their promotions’ playthrough requirements, since they are tougher than average.

Overall, we feel very comfortable recommending Titan Bet as a safe and fun place to gamble.

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