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Supernova Casino Review for 2018

Let’s talk a minute about Supernova Casino.

They’re owned and operated by Blue Media N.V. Casinos – the same as Golden Lion Casino, whom we’ve also reviewed here on play-casino-games-now.com.

But – unlike other casino networks – Supernova and Golden Lion Casino aren’t carbon copies. So, even if you’ve read our Golden Lion review, or even if you have an account there, you still might want to consider having an account here, too.

The only way to know for sure, though, is to read about them in our review below.

Keep reading to see if they’re the right casino for you.


(Us Customers Welcomed)
Device Compatibility:
  • Website – www.supernova.im
  • Launched in 2016
  • Licensed and Regulated in Curacao
  • Email – [email protected]
  • Telephone + 1 855 721 7219
  • US Players Accepted
  • Average Reputation
  • High Playthrough Requirements
  • No Live Dealer Games
  • High Cashout Min

Who owns and operates Supernova Casino? How long have they been in business?

They’re owned and operated by Blue Media N.V. Casinos. Blue Media also owns and operates Golden Lion and Eclipse Casino. All 3 casinos are licensed in Curacao.

Supernova Casino has been online since 2016.

How’s their reputation? What do others think of them?

They’re still relatively new, so there aren’t tons of reviews or forum posts online. But here’s what I managed to dig up:

  • AskGamblers.com – 6.69/10 rating. They have 3 complaints – one has been resolved, one has been unresolved, and the last one has been rejected. Their two player reviews weren’t very good.
  • LatestCasinoBonuses.com – They have a 2/5 rating.

That’s the extent of what I could find from trustworthy review sites. It looks like the general consensus is that Supernova Casino is an average casino.

What countries are prohibited from playing here?

Players from the following countries/regions will not be able to play at Supernova Casino:

  • India
  • Israel
  • Ukraine
  • Belarus
  • Poland
  • Canada

How do you contact Supernova’s customer support?

You can contact Supernova Casino through the following:

Envelope
PHONE: + 1 855 721 7219
LIVE CHAT

What payment methods does Supernova accept? How do you cash out your winnings?

The payment methods Supernova Casino accepts includes:

Deposit Methods Min Amount Max Amount
Bank Wire $25 Unlimited
Visa $25 $1,000
MasterCard $25 $1,000
Neteller $25 $1,000
Skrill $25 $1,000
PaySafeCard $25 $1,000

A $1,000 max is a bit low, but it looks like this is on a per transaction basis. And I didn’t find anything in their terms and conditions that limits how many transactions you can make in a day/week/month.

What are your cash out options? Are there any limits or fees?

You can cash out your winnings using:

Withdrawal Methods Min Amount Max Amount
Visa $150 $2000 – 1 p/week
MasterCard $150 $2000 – 1 p/week
Bank Wire $150 $2000 – 1 p/week
Neteller $150 $2000 – 1 p/week
Skrill $150 $2000 – 1 p/week

They say it can take up to 7 business days to process your cash out. This is a bit long, but I have seen far worse.

The $150 minimum cash out is a tad high, too. They let you deposit as little as $25, but if you deposit that little an amount, you’ll have to get lucky and win $125+ before you’ll be able to cash it back out.

(We all know how often that happens.)

Since they don’t charge fees, I can see why it might make sense to have such a high cash out minimum. It reduces how much manpower is used processing payments, which reduces their expenses. They can then afford to pass those savings onto their customers.

However, if I played $5, lost $1, and wanted to cash out $4 in a brick and mortar casino, I could. It should be the same way online.

Other than that, there’s a $2,000 per week limit – which is pretty standard.

They don’t make an exception for progressive winners. All they do say is they reserve the right to send large payments in installments, with the amount and time frame influenced by the player’s class, which is determined by their deposit and activity.

It’d be ideal if they made an exception for progressive winners. But that’s the extent of my complaints here.

What Deals Can You Claim at Supernova Casino?

Important!
They make the same 400% match up to $15,000 offer that I mentioned in my Golden Lion review. I found this while scoping their casino out on my phone, just as I did Golden Lion.

The problem with this offer is that it’s nowhere on their main site (that I could find) – including their terms and conditions

When I first contacted them about it, the first response I received said that offer isn’t legit, and they wanted to know where I found it.

The second response I received said this is for players who are making their first deposit. And if you wanted it, you needed to contact support via live chat to request it.

I sent another message asking about the playthrough terms but never heard back.

If you want this offer, make sure you ask their support about it AND make sure you’re 110% clear on the terms and conditions. This is a huge offer that can prevent you from being able to cash out for a long time.

Know what you’re getting into before you agree to it.
And, when in doubt, ask support.

Do they offer a welcome bonus? What are the terms?

Supernova is offering a few different promotions for first time customers. Here are the details:

  • 250% Slots Bonus – This offer is valid for any amount on your first 2 deposits.
  • 300% Slots Bonus – This is available on your 3rd
  • 125% Card Bonus – This is valid for any amount on your first 3 deposits.
  • 75% Roulette Bonus – This is valid for any amount on your first 2 deposits.

They don’t make it clear anywhere, including their terms, but it sounds like you have to choose between the slots, card or roulette bonus, as they say each offer is valid on your first 2-3 deposits.

And you can’t claim 3 different offers on your first deposit …right?

That’s the impression I get, anyway.

As for Their Bonus Terms

You’ll need to wager the deposit and bonus 40x. This is a bit high relative to the casinos who have the best bonuses and rollover requirements. For example, I just reviewed Dunder Casino – their bonus has a 25x playthrough on the deposit + bonus.

This is a pretty substantial difference. We’re talking hundreds, if not thousands of dollars.

The playthrough for the card game bonus will be 45x the deposit and bonus. Compared to the slots playthrough, as well as the playthrough for card games at other casinos, this is pretty darn good. Most casinos are in the realm of 200-400x.

Important!
Like their sister casinos, you’ll notice that in their welcome offer terms they state that their general terms will also apply. When you look there, you’ll see that they do – in fact – handicap the contribution amounts for each game.

In other words, the odds that the 45x playthrough will apply to blackjack players – in my experience – is slim to none. If it happens, great, but I’d expect to have to rollover much more than that.

As I said earlier, make sure you’re very clear on the terms before you claim this, or any other offer.

What additional promotions can you claim?

Supernova has a few other offers going – their Daily Specials and Monthly Deals.

Here are the details for both.

Daily Specials

You can choose between one of the two following offers:

  • 140% match bonus for slots
  • 95% match bonus for card games

These are available for deposits of $75+ every day, Monday to Friday.

Monthly Deals

There are 3 offers for both slots and card game players.

Slots Bonus

  • 110% match bonus on deposits of $25+
  • 120% match bonus on deposits of $50+
  • 150% match bonus on deposits of $100+

Card Deals

  • 70% match bonus on deposits of $25+
  • 80% match bonus on deposits of $50+
  • 100% match bonus on deposits of $100+

They don’t post any terms underneath these offers, so it’s safe to assume the terms from the welcome bonus (which is from their terms and conditions) will apply here, too.

And …that’s it.

Overall, they have a nice set offers. I really like how they accommodate both slots and table game players, plus have varying deposit requirements that will suit just about any budget.

The only real complaint I have is their playthrough – it’s a touch too high at 40x your deposit and bonus. It’d be much better if they could bring it back to 20-30x.

Do they have a comps and/or VIP program?

They do both!

They don’t say anything in their promotions section about their comp points program. But it is mentioned in their terms and conditions.

You’ll receive points for every real money bet you make in their casino. Supernova doesn’t say how many points you’ll receive for every $1 or $10 you spend. But their sister site – Eclipse Casino – does, and it’s 1 point per $10 wagered.

Then you’ll be able to exchange every 1,000 points you have for $1 in cashback.

They also have a multi-tier VIP program. The tiers in this program follow an outer space theme, which makes sense considering their name is Supernova.

The 4 tiers, and an idea of what you get when you hit each one, includes:

  • Andromeda – You’ll receive 100% insurance cash back on your first deposit, customized weekly offers, birthday bonuses, and 24/7 support.
  • Orion – The same perks mentioned above.
  • Starlight – You’ll get high status recognition, increased weekly deals and rewards, personal VIP manager, and elite tournaments every month.
  • Sirius – You’ll receive VIP status recognition free cash, TOP weekly rewards, higher withdrawal limits on free chip, ROYAL tournaments, and a personal VIP host available 24/7.

Like many VIP programs, what they list for perks on their VIP page is vague. Some of the perks – such as status recognition – doesn’t even make sense.

There are some things not mentioned, too, that I found in their terms and conditions.

They offer weekly cashback. The amount you receive depends on your player level/class. They say something about talking to your VIP host with any questions, so that gives me the impression it’s for higher level VIP members.

Anyway, they have a VIP program – which not every online casino can say they have – and that’s a start in the right direction.

What software providers do they work with? What kinds of games can you play?

Unlike their sister casino, Golden Lion, it looks like Supernova only works with Rival Gaming. You may read from some sources that they work with BetSoft, too, but I logged in and combed their games and didn’t find anything from BetSoft I recognized.

You’ll be able to play most games here – classic slots, video slots, table games, video poker, scratch and instant win games, and more.

What you WON’T find here are live dealer games.

That’s probably the biggest letdown so far without actually digging into their games.

What devices is their casino compatible with? Are they mobile compatible?

They have a download – it’s available in the backend after you create an account and log in. This is for Windows users only.

They also have an instant play casino where you play their games from your browser. That being the case, players using Windows, Mac and Linux operating systems will be able to use this option.

Mobile phone and tablet users can play here, too, though your mileage will vary based on your device – both in terms of brand and generation.

Android and Apple users should have no problem. In fact, I checked them out on my iPhone 6.

They don’t have as many games as you’ll find in their instant play casino, but there’s enough to keep you busy – especially if you play slots.

There are only a few table games, and I didn’t see a single video poker machine. That’s my biggest complaint – I think they should at least have jacks or better and deuces wild. Other than that, it’d be nice to see a few more table games other than blackjack and American/European roulette.

But it is a good start for a newer casino.

What are some examples of games you can play?

For our Supernova Casino review – unlike many other casinos we review – I was able to create an account and log in. So, the following examples are games directly from their backend.

Here’s a brief glimpse into what you can play at Supernova Casino.

SlotsSlots

  • Gold Bricks
  • Diamond Cherries
  • Five Times Wins
  • Pistols & Roses
  • Diamond Dazzle
  • Ten Times Wins
  • Snow Wonder
  • Bust-A-Vault
  • Winmill
  • Costume Party
  • Chariots of Fire
  • Ten Suns
  • Alien Spinvasion
  • Catsino
  • Frogged
  • World of Oz
  • Tycoon Towers
  • Star Jewels
  • Lions Roar
  • Arabian Tales
  • Gnome Sweet Home
  • Scary Rich 3
  • Golden Gorilla
  • Cons of Olympus
  • Digging Deep
  • Nuclear Fishin’
  • Ice Picks
  • Candy Cottage
  • Best of Luck
  • Flying Colors
  • Wacky Wedding
  • Moonlight Mystery
  • Spartan Warrior
  • Travel Bug
  • Future Fortunes
  • Fantasy Fortune
  • Gobblers Gold
  • Atomic Age
  • Reel Party
  • Money Magic
  • Strike Gold
  • Major Moolah
  • One Million Reels BC
  • Spy Game
  • Fixer Upper
  • A Switch in Time
  • The Back Nine
  • Panda Party
  • Cirque Du Slots
  • Wild Safari
  • Midway Madness
  • Heavyweight Gold
  • Bowled Over
  • Japan-O-Rama
  • Sherwood Forest Fortunes
  • Rock On
  • As the Reels Turn: EP. 1
  • Reel Crime: Bank Heist
  • Baby Boomers Cash Cruise
  • Psychedelic Sixties

Here are a couple noteworthy things about their slots section.

First, I liked that you can filter their slots by things like slots with bonus rounds, multipliers, free spins, expanding wilds and drop icons. This makes it real easy to find the slots you want to play.

(I like this so much I wish this option
was available in brick and mortar casinos!)

The other thing worth noting are their I-Slots. This type of slot machine is exclusive to Rival Gaming.

What’s interesting about them is that they’re more or less story based. And the story changes based on the outcome of your spins and choices made during bonus rounds.

This is an interesting kind of machine to play, and sort of makes up for there not being licensed slots that revolve around video games or movies.

Even if you didn’t play those, though, there are tons of 3-reel, video and progressive slots to choose from.

Card GamesTable Games

  • Blackjack
  • Blackjack Multi-Hand
  • Craps
  • Casino Battle
  • Pai Gow Poker
  • Baccarat
  • Red Dog
  • Ride’em Poker
  • American Roulette
  • European Roulette

This is far from the biggest selection of table games you’ll find online. But, they cover the basics well. At least it’s not all blackjack and roulette variants.

Video PokerVideo Poker

  • Aces & Faces
  • Deuces Wild
  • Deuces & Joker
  • Double Double Joker
  • Jacks or Better
  • Joker Poker
  • Tens or Better

Same thing as the table games. It’s not the biggest list of video poker games out there, but they cover the most popular video poker machines people will want to play.

Specialty GamesSpecialty Games

  • Bingo 30-Ball
  • Bingo – American
  • Bingo 80-Ball
  • Pirate’s Pillage
  • Penguin Payday
  • Beach Bums
  • Gunslingers Gold
  • Tiki Treasure
  • Cast for Cash
  • Cavalier Cash
  • Itchin 2 Win
  • Keno
  • Vegas Jackpot Keno
  • Sudoku Box Game

Not much to add here. There’s a nice mix of bingo, keno and scratch ticket games to play.

Overall

Everything is real easy to find in their casino. They have a dropdown menu you can use to find the specific kind of game you want to play (i-slots, table games, instant bingo, etc.), as well as additional filters, when applicable, you can use to drill down even further.

You can filter by games with bonus rounds, progressives, wilds, etc.

Their casino isn’t the biggest by far, but with the exception of live dealer games or specific titles, they cover the bases. Most people will be happy playing here.

What do we think of Supernova Casino? Do we recommend them to our readers?

Supernova is okay..

There are several things about them I think they can improve. In no particular order:

  • Their playthrough requirements. They’re a bit high as is.
  • Their relatively high cash out minimum.
  • They could add live dealer games.
  • They should have clearer terms for their offers.
  • More information about their 400% bonus, as well as their VIP program.

That said, there’s nothing I could find that would or should stop you from playing here if something about Supernova catches your eye.

The bottom line – Supernova probably wouldn’t be my first choice for an online casino, but I could definitely see myself joining if I were in the neighborhood for a new online casino.

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