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Queen Vegas Casino Review for 2018

Interested in learning more about Queen Vegas Casino, are you?

Well, we have you covered in our review below. We share the most important details you need to know BEFORE you sign up, including their banking options, promotions, and games.

But before we get started, I need to clarify something – I read somewhere that there used to be another Queen Vegas casino a few years ago. This one has a bad rep.

This isn’t the same casino. There are two big differences – one, the rogue casino used Real Time Gaming software. And two, they’re no longer in business.

I just want to give you a heads up in case you decide to do your own research. Because while this Queen Vegas Casino has room for improvement, they’re not even close to bad enough to deserve the unsavoury comments you may come across while reading about the other Queen Vegas.

With that out of the way, let’s get into the review.


Device Compatibility:
  • Website – www.queenvegas.com
  • Launched in 2011
  • Licensed by Malta Gaming Authority, UK Gambling Commission
  • Email – [email protected]
  • Telephone +1 647 724 4691
  • Large Selection of Banking Options
  • Great Selection of Games
  • Great Playthrough
  • US Players Not Accepted

Who owns and operates Queen Vegas? How long have they been in business?

Queen Vegas is owned by Caspo Ltd. Casinos. They got their start in 2011-2012 and initially launched with Skill on Net software, but quickly added others to the lineup.

Queen Vegas Casino is licensed by the Lotteries and Gaming Authority of Malta, UKGC, Danish Online Gambling Authority and the State of Schleswig-Holstein.

How’s their reputation? What do others think of them?

Good overall, though it depends on where you look.

  • They have 6 complaints at AskGamblers.com – 4 are resolved, 1 rejected (favors the casino), and 1 is open. The one that is open, Queen Vegas is responding to. And from what I can tell, it looks like the player has admitted to playing at their casino using a VPN, which is against their terms.
  • Queen Vegas has earned a 5.7/10 player rating and a Certified 9.81/10 rating on AskGamblers.com.
  • They’re not endorsed on WizardOfOdds.com, but they have a 4.2/5 rating on their sister site, LatestCasinoBonuses.com, and more importantly, their Seal of Approval.
  • The only negative review I managed to find is from ThePogg.com. In fact, they blacklisted Queen Vegas because they use Skill on Net software, which has had problems with some of their games having non-random results.
  • There were a couple other issues related to Skill on Net, which you can read about on their site. And that’s the extent of their issues with Queen Vegas.

Here’s my opinion –

No one else has blacklisted them, and ThePogg.com tends to judge casinos more harshly than other review sites do. Between that and all the other games from different software providers you can play, I feel as if Queen Vegas is plenty safe enough for our readers.

What countries are prohibited from playing here?

Players from the followin countries are prohibited from joining Queen Vegas Casino:

  • Belgium
  • Cyprus
  • France
  • Israel
  • Italy
  • Mexico
  • Spain
  • Turkey
  • United States

How do you contact Queen Vegas? When are they available?

You can contact them via:

Envelope
PHONE: +1 647 724 4691
LIVE CHAT

They offer support in other languages; however, they suggest you write emails in English for the fastest possible response. They also say that they do not offer different language support 24/7.

That’s alright and understandable. It’s hard to complain about that, considering they offer support in 15+ languages.

What payment methods does Queen Vegas accept?

Queen Vegas accepts a ton of banking options. Here’s the entire list, as well as any additional information about limits or fees we managed to dig up.

  • Visa
  • MasterCard
  • Yandex Money
  • Entropay
  • Ewire
  • Skrill
  • Neteller
  • WebMoney
  • Paysafecard
  • Wirecard
  • Zimpler
  • Przelewy24
  • Moneta.ru
  • Boleto bancario
  • Euteller
  • Multibanco
  • EPS
  • QIWI
  • Nordea
  • Lottomaticcard
  • Postepay
  • GiroPay
  • Neosurf
  • Sporopay
  • DineroMail
  • Eco
  • eKonto
  • todito Cash
  • abaqooo
  • comgate
  • PayPal
  • Maestro
  • Sofort
  • Instant Banking
  • TrustPay
  • Click2Pay
  • ClickandBuy

Most of these methods are available for cash outs, too. However, keep in mind what’s available to you will depend on where you’re playing from.

The max you can cash out per transaction is $5,000, and the most you can cash out is $10,000 every 30 days. Anything larger than that will be paid in installments of $10,000 per month.

The only fees they appear to charge is $2-$10 on wire transfers. But you can avoid those fees if your wires are $500 or larger.

Do they offer a welcome bonus? What are the terms?

Their welcome bonus is a 100% match bonus up to $100. On top of that, you’ll receive 25 free spins for the Slot Ninja Master slot machine.

The playthrough on the bonus is 30x, which is relatively low. And there’s no playthrough on any money won from the free spins, either. However, the max you can cash out from the free spins is $100.

Important!
If an offer uses their standard bonus term, any bets made on games other than slots or scratch cards WILL NOT COUNT towards the playthrough. If you want to play other games to clear an offer, you need to make sure their mixed wagering or special mixed wagering terms apply.

When in doubt, read their terms and conditions.

The maximum you can bet while on this, or any other offer, is $5.

What additional promotions can you claim?

They don’t have any posted on their website. However, if you read their daily picks page, you’ll see they DO offer additional offers – but you need to log into your account to see what they are.

The types of offers they say you can expect to find include:

  • Deposit bonuses
  • Free spins
  • Combo offers
  • Mega spins
  • Double up offers
  • And many more…

I wish they were more specific, but whatever – as long as they do offer additional promotions, I’m good.

Other than that, they appear to run a limited time promotion – at least when I checked them out. They were running a tournament where you could win a Mini Cooper. Every time you made a qualifying deposit, you’d get a free ticket – and an extra one for depositing players on Friday. You can also buy each ticket for $1.

This deal will end soon after we publish this review, but I point it out because there’s a good chance that, if they have this limited time offer – where you can win a CAR – then there’s a good chance they’ll have more offers like this in the future.

Do they have a comps and/or VIP program?

They have a VIP program that’s open to the public. I find it sort of funny that they post the following message on their VIP page:

WARNING… “we take our players comfort seriously so prepare yourself for some serious pampering! Put your feet up, make yourself comfortable, relax and read on…”

Eh, we’ll see. Someone should let them know they should be cautious when making these sorts of promises, as they have lots of competition that promise the same thing, and almost the same number fail to live up to those promises.

Anyway, they say the perks of their program include bonuses for hitting new (VIP) levels, a personal VIP account manager, regular invites to exclusive events and offers, and frequent HUGE bonus offers.

Their top levels – Platinum, Diamond and Red Diamond – come with those perks, plus monthly free bonus awards, faster payouts (when possible), and more.

What software providers do they work with? What kinds of games can you play?

Their games come from several software providers.

For example:

  • Microgaming
  • NetEnt
  • Evolution Gaming
  • SkillOnNet
  • Nyx Interactive
  • Bally
  • WMS (Williams Interactive)
  • Barcrest Games
  • Aristocrat
  • Amaya (Chartwell)
  • Edict (Merkur Gaming)

This is my first time hearing of Merkur Gaming. According to Queen Vegas, Merkur games are popular in Germany – they were even voted the most Popular Gaming Arcade in the magazine, Focus Merkur.

I’m not sure how much that matters, but if all else fails you’ll still have Microgaming, NetEnt, Evolution Gaming, and several other top-notch gaming software companies to fall back on.

The types of games you can play include:

  • roulette
  • slots
  • card games
  • video poker
  • live dealer
  • and other

We’ll show you a few examples of games they have in just a second.

What devices are their casino compatible with? Are they mobile compatible?

According to AskGamblers.com, Queen Vegas has a download. That’s not terribly surprising considering how their website isn’t mobile responsive. You get the impression it may be, but I think something’s off with their code because the images get distorted and the navigation appears to be broken when you try to change the size of the browser.

However, I didn’t see the download anywhere on the site, though, so my guess is that you must have to create an account to get access to it.

If that doesn’t work for you, they do have an instant play casino.

They have a mobile casino (m.queenvegas.com) too, which looks and operates just fine. I wouldn’t say the navigation is totally intuitive, though – at least for people who aren’t techies.

Their mobile casino appears to have a good selection of games, though it does pale in comparison to their desktop casino.

What are some examples of games you can play?

One thing to keep in mind is that many of the software companies they work with aren’t able to offer their games to players in certain countries.

While I reviewed their casino, I used a VPN that routed me through Canada. So, all the games listed below should be available to Canadians, but I’m not sure who else they may or may not be available too.

With that in mind, let’s look at some examples of games you can play.

Specialty GamesRoulette Games

  • American Roulette
  • European Roulette
  • French Roulette
  • Machine X2
  • American Roulette Pro
  • European Roulette Pro
  • European Roulette Special
  • French Roulette Pro
  • French Roulette Pro Special

SlotsSlots

  • Bloodlore Vampire Clan
  • Bingo Billions
  • Beautiful Bones
  • Great Wild Elk
  • The Heat Is On
  • El Torero
  • Copy Cats
  • Candy Dreams
  • Scruffy Duck
  • Cool Buck
  • Hansel and Gretel
  • Asena
  • Hero’s Quest
  • Mega Money Multiplier
  • Mystic Force
  • Thor’s Hammer
  • Mighty 40
  • Wild
  • Fortunes of Sparta
  • Legends of Africa
  • Dragon Spin
  • Divine Fortune
  • Emperor
  • Mega Moolah
  • Cash Splash
  • Major Millions
  • Lots A Loot
  • Wow Pot
  • Night Wolves
  • Take 5
  • Lucky Tree
  • Books and Bulls
  • King of Jungle
  • Big Buck Bunny
  • Fish Party
  • Mad Hatters
  • Tarts
  • King of Cash
  • Terminator 2
  • Bridesmaids
  • Rabbit in The Hat
  • When Pigs Fly!
  • Michael Jackson King of Pop
  • Fruit Mania
  • Fancy Fruits
  • Titanic
  • The Reel Deal
  • Epic Monopoly II
  • Guns N’ Roses
  • Psycho
  • James Dean
  • Monopoly Once Around Deluxe

Card GamesCard Games

  • Caribbean Poker
  • Casino Hold’em
  • Casino War
  • Baccarat
  • Let Them Ride
  • Pai Gow Poker
  • Craps
  • Punto Banco
  • American Blackjack Turbo
  • European Blackjack Turbo
  • Progressive Blackjack Turbo

Video PokerVideo Poker

  • Aces & Faces
  • Deuces Wild
  • Jacks or Better
  • Joker Poker

Blackjack GamesLive Dealer

  • Live Casino by Extreme
  • Baccarat
  • Roulette
  • Blackjack

There you have it. Now, here are a few thoughts I have about each section:

  • Roulette Games – They have a lot of variants here, though there are quite a few duplicates. But I still think most roulette players will be happy here.
  • Card Games – This is a pretty good selection. The best thing they have going for them is the variety – the section isn’t made up of 10 different blackjack games. There’s a little something here for everyone.
  • Slots – I like the selection. I’m a big fan of licensed games revolving around movies or video games and stuff like that. In fact, I noticed they offered a few Monopoly themed slots, which I played in Las Vegas. Those would be the first machines I’d play.
  • Video Poker – Not a lot of different games to play, which sucks, but each one has 3, 10 and 25-hand variants, which makes this section a little more tolerable.

Overall, Queen Vegas offers a solid selection of casino games that I think will appeal to most people.

What do we think of Queen Vegas? Do we recommend them to our readers?

They’re alright.

I’d like more information about their promotions and VIP programs because that’s something I’d want to know BEFORE I join their casino; not after I’ve made a commitment by creating an account and making a deposit.

But that’s a minor complaint.

I also think their welcome bonus is a tad small, but okay otherwise. The playthrough is relatively low, though – which is great, because, between that and the size, this promotion is budget friendly.

They have a great selection of games, too, from the industry’s top software providers. And while I’d like to see a few more games in some sections, I don’t think most people will mind.

The bottom line – Queen Vegas is a decent casino. They’re not the best, but they are far from the worst. So, if you’re in the neighborhood for a new casino, you might consider giving Queen Vegas a closer look.

Click this link to get started.

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