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Want to learn about NetBet.com?
Well, you might want to grab a beverage. Because this review is a bit longer than usual – it clocks in at 5,000+ words.
Each word is necessary, though. Because collectively it provides you with all the details you need to know about their sportsbook, casino and poker. Our review also tells you about their banking options, promotions and company history.
The history section is arguably the most important.
Because while there are several things I liked about NetBet.com – namely the casino – their history put a huge damper on things.
So much so that I had to question whether their positives were enough to outweigh their negatives. I had to find out if I could recommend NetBet.com to our readers, despite all the things I like about them.
Keep reading to find out what I decided.
NetBet is owned and operated by NetBet Enterprises Limited. This is according to their website, which I point out because some reviews say they’re owned and operated by Mandaplay Limited and Cosmo Gaming Company Limited Casinos.
They used to be known as Casino770. But in July 2013 they decided to rebrand. I’m not entirely sure of why, but I get the impression it was because of all the negative press they earned – namely in the Google search results. This made it difficult for them to turn things around.
That said, after looking through a few forum posts and reviews, I get the feeling they weren’t successful in shaking their past.
Though, it doesn’t help that they continue to make many of the same mistakes they were once known for, either.
Considering they’ve been around since 2001, I wasn’t expecting them to have a squeaky-clean background. Every business has complaints.
But I was shocked when I saw that NetBet has 145+ complaints on AskGamblers.com. That’s the most complaints I’ve seen for any casino on AG.com. The complaints revolve around slow payouts to rogue-like terms and conditions.
So, I started to search review sites and forums to see if these complaints were in any valid. And I came to this conclusion – those complaints are there for a reason.
In fact, NetBet.com managed to be rogued twice at Casinomeister.com. Then they went through probation twice. Now they’re in the ‘grey zone.’
They’re in the ‘needs work’ status at ThePogg.com. NetBet has told ThePogg.com that they want to work with them on player issues. So far that looks to be true, as NetBet has the highest trust rating ThePogg.com will give to a site like theirs.
In 2015, SportsbookReview.com (SBR) downgraded NetBet from a C- to a D+. That hasn’t changed since.
The bottom line – NetBet.com has had a shaky past, and these sites still feel they’re somewhat shaky today. You won’t find a legit review site or forum who doesn’t think so.
The biggest problem is that NetBet hasn’t corrected many of these problems. For example, payments can take a few weeks to PROCESS. That’s how long it takes their staff to do their thing before making the transfer to your bank.
Which explains why most of the complaints on NetBet.com revolved around delayed payments, or refusal to pay, amongst other things.
The good news is, is that while they have 140+ complaints on AG.com, most have been resolved to everyone’s satisfaction. I didn’t count or check them all out, but I’d estimate that more than 90% were given the smiley face from AG.
That’s got to count for something. Though it’s debatable how much that’s worth since they continue to have these problems.
Anyway, I get the impression that NetBet.com pays and aren’t up to anything sinister. They’re just below average in areas that they shouldn’t be.
This had made a HUGE difference in my final recommendation, which I’ll share later on. For now, though, if you want the specifics behind NetBet’s best, you can find that information at the following websites:
NetBet.com does not accept players from the following countries:
They offer support through the following channels:
They say their customer service reps are available from 12 to 20:00 GMT.
Here are the payment options you can use to fund your account, as well as any limits and fees they charge:
|Bank Card||Free||Instant||Min: 10 / Max: 900|
|Skrill||Free||Instant||Min: 10 / Max: 4,000|
|Giropay||Free||Instant||Min: 10 / Max: 4,000|
|Bank Transfer||Free||Instant||No Limit|
|Neteller||Free||Instant||Min: 10 / Max: 5,000|
|Paysafecard||Free||Instant||Min: 10 / Max: 100|
|Euteller||Free||Instant||Min: 10 / Max: 5,000|
|Trustly||Free||Instant||Min: 10 / Max: 5,000|
|Web Money||Free||Instant||Min: 10 / Max: 1,000|
|Qiwi||Free||Instant||Min: 10 / Max: 5,000|
|Moneta||Free||Instant||Min: 10 / Max: 5,000|
|Boleto||Free||Instant||Min: 10 / Max: 5,000|
|InstaDebit||Free||Instant||Min: 10 / Max: 5,000|
|Boku||Free||Instant||Min: 10 / Max: 5,000|
|AstroPay||Free||Instant||Min: 10 / Max: 10,000|
|Fast Bank||Free||1-14 working days||Min: 10 / Max: 10,000|
|ecoPayz||Free||2-4 days||Min: 10 / Max: 10,000|
These are your cash out options, as well as any limits and fees there may be.
|Bank card||Free||4-8 days||Min: 10 / Max: no limit|
|Skrill||Free||2-4 days||Min: 10 / Max: no limit|
|Neteller||Free||2-4 days||Min: 10 / Max: no limit|
|Bank transfer||Free||4-12 days||Min: 10 / Max: no limit|
|Web Money||Free||2-4 days||Min: 10 / Max: no limit|
|Qiwi||Free||2-4 days||Min: 10 / Max: no limit|
|Moneta||Free||2-4 days||Min: 10 / Max: no limit|
|AstroPay||Free||Instant||Min: 10 / Max: no limit|
|ecoPayz||Free||2-4 days||Min: 10 / Max: 10,000|
The processing times are a bit ridiculous. It shouldn’t take more than 24-48 hours – any longer than a weekend – to process payments. Because on top of that you still have anywhere from 1-5 or so days for most payments to reach and clear your bank.
But 2 weeks to process a bank wire? That’s stupid.
Some people feel as if this is one tactic (of many) NetBet uses to try to get players to cancel their cash outs and start playing again – in hopes they lose it all back to the casino.
I don’t know if that’s true.
But what I am confident of is that they would improve their image and brand tenfold if they could reduce how long it took to process and ship payments.
I bet it’d cut their complaints in half.
NetBet.com offers several promotions for each of their sportsbook, casino and poker products. As such, we’ve split up their promotions and the details for each accordingly.
You’ll find all the details below.
That’s it for their evergreen offers.
They do have a few limited time deals, though. For example, they’re giving away a car this December. NetBet.com also had a leaderboard type offer, and a soccer bracket offer with a huge jackpot.
You can see all of their sports betting promotions on their site under promotions.
You can keep up to $250 in winnings, which will be converted to bonus money. You’ll need to roll this over 40x before you can cash out. You’ll have only 2 days to do it.
The rest of the poker ‘promotions’ are more or less freerolls, tournaments and other types of games. We’ll cover those in the poker section below.
It looks like they do, and it’s not the same across the board for each of their products.
Here are the details:
The idea behind this is pretty straightforward – you’ll receive NetPoints for playing real money games. You’ll receive anywhere from 3 to 10 points for every $1 you spend.
The points you earn will determine your VIP status, of which there are 7.
As you move up you’ll receive a points boost and longer durations at each level.
You can also use your points to buy bonuses, cash and tickets/entries into their prize drawings.
There are 5 tiers to this program:
The higher up you go, the larger the NetPoints boost you’ll receive. Moving up will also unlock bonuses, and give you VIP Shop and freeroll access. Hit Diamond status to have unlimited access to their shop and freerolls.
You’ll find all the sports they cover in the sidebar on the left.
The sports you can bet on include:
That’s just the top-level stuff, too. When you click on one of those options, there will be a drop-down menu which will give you additional sub-sports or events to bet on.
Most of the options I saw were countries. For example, under esports my options were China, Korea, Taiwan and International. Under motor racing my options were Belgium and International. And so on.
They have lots of different types of bets you can make, too. These depend on the sport or event, of course. Just click on the Bet Types tab at the top to see what your options are.
Some of the options I found include:
And so on.
Experts say their odds are reasonable – right around 105-106%. This puts them ahead of sportsbooks like Betway, and on par with books like Paddy Power, Sky Bet and Ladbrokes. They’re not as good as BetVictor, Bet365 or Matchbook.
They have a partial cash out option that looks neat, too. You can use this to reduce your losses or secure some profit, when you otherwise didn’t think you’d make any.
When I was there they were covering CS:GO, League of Legends, Starcraft II, Dota 2 and Warcraft 3 matches.
The bet types included: O/U full time, outright, spread full time, winner full time, winner and finalists. This probably varies based on the game and match, but my first impression is they have fewer betting options compared to other more well-known (international) sportsbooks.
It doesn’t look like they offer live esports coverage, either. At least they didn’t have any running live or scheduled while I was there.
I’d say their esports coverage and options are average, and definitely not worth signing up for all by itself.
The bulk of what they cover – from what I could see – are tennis and soccer matches. I get the impression basketball is covered, too, but the NBA was in the off season while I reviewed them.
Unfortunately, they don’t offer live streaming.
According to their Sports FAQ:
I didn’t read anything that suggests they do. And the only thing I found regarding arbitrage revolved around their currency exchange services – arbitraging this service for gains is prohibited, and any gains will be confiscated without notice.
You can access their sportsbook through your browser. You don’t need to download anything.
They have a mobile app, too, for Android and Amazon users. Everyone else can access their sportsbook by going to their mobile site (m.netbet.com).
They work with several software companies.
They cover the full spectrum of games here. You can choose from a large variety of slots, table games, card games, video poker, lotto and live dealer games.
That said, some games may not be available to you because of where you live. Because they say in their terms that some software providers and their games aren’t available to players in specific jurisdictions.
That’s something you’ll want to keep in mind when you go over our list of example games below.
It looks like they offer an instant play casino you can access from your browser. You can also go to NetBet.com from your tablet or phone and they’ll redirect you to their mobile friendly casino.
Other reviews say they have a download, but I didn’t see it. There’s nothing about it in their FAQ’s, either.
There are 3 different casinos here, not including their lotto section. We’re going to list some examples from each section below and provide commentary on the things that stand out.
This barely scrapes the surface of all the slots you can play. I stopped when I got to the letter H.
You see some of the themes they cover in the sidebar. Those include:
You have all your different types of slots, too – such as 3-9-reels, classics, video slots, slots with bonuses, slots with features, and progressive jackpots.
There’s lots to choose from here.
This is a good selection as is. But they more, some of which are available in their live casino. We’ll cover those in just a second.
Another great selection of games. There are lots of different games, as well as multi-hand variants. I can’t think of anything offhand to complain about.
Tons of games here, too. And – don’t forget – we still have the live casino and Vegas style casino to cover, too.
That wraps up their main casino. Now let’s look at the games you can play in their live casino.
They have several more games than what’s listed here. The biggest (and often only) difference is who the software provider is.
Something else I noticed is how well everything was organized here. It’s easy to find the games you want to play.
Here are some of the games you’ll find in the Vegas section of their casino.
What I noticed here more than anything is how little overlap there is with their main casino. At least I didn’t see many duplicates. That’s pretty impressive.
Once again, I don’t see a ton of duplicates. And there are several games here I didn’t see in the main casinos table/card game section, which means more variety overall. You can’t complain about that.
There were a few more duplicates here. But that’s not totally surprising since there are only so many roulette variants out there.
That said, there were several roulette games I didn’t see in the main casino.
They have a ton of games, right? And, keep in mind, we only listed a small fraction of what they have overall – a small fraction of their 500+ games. And that’s only the games we were able to see, too. If you live in a jurisdiction where things aren’t as restrictive, you’ll have even more software providers and games to choose from. The thing I was impressed with most is how little overlap there was between the main casino and Vegas casino. I’m sure they have duplicates, but I didn’t see many. Overall, they did a solid job with the casino.
NetBet’s poker room uses iPoker software. This puts them on the iPoker Network.
There are both pros and cons to this. The biggest downside is probably their traffic.
According to Poker Scout they’re 9th in total worldwide traffic with 1,282 players online. I’m not sure how accurate these stats are, as NetBet says they have 2,043 players online.
Whatever the case, this pales in comparison to 100,000+ players currently at PokerStars. This should give you an idea of how busy NetBet is, and the type of volume (hands or tournaments) you’ll be able to get.
With that in mind, let’s look at all the different poker games, stakes and tournaments you can play here.
You can play either holdem, stud or omaha. The stakes range from €.01/€.02 through €5/€10. Experts say most of the action revolves around their 6-max tables.
They offer a couple of interesting variants, too.
For example, one variant is their SixPlus Hold’em. What’s interesting about this is that the deck is reduced from 52 to 36 cards. This in effect changes the hand rankings to the following:
This is the only network I know of that offers this poker variant.
NetBet.com also has Speed Poker, which is their fast-fold variation. With this variant, you no longer have to wait until it’s your turn to fold your hand. You can fold whenever you want, and once you do you can then join another table instantly where you’ll play a new hand against a new batch of players from the player pool.
This variant allows you to get in as much as 4-5x the number of hands as a regular poker table.
They offer quite a bit. In fact, NetBet.com says they guarantee more than $5 million every month.
One of their bigger tournament promotions is their Sunday Line-Up. Here are all the tournaments you can play:
|Sunday Lunch €5,000 GTD||11:00 (GMT)||€10|
|The €1,000 GTD||15:00 (GMT)||€1|
|Sunday Warm Up €15,000 GTD||15:00 (GMT)||€50|
|Sunday Frenzy €5,000 GTD||16:00 (GMT)||€5|
|Sunday Hexa €5,000 GTD||16:00 (GMT)||€20|
|Big Sunday €50,000 GTD||17:00 (GMT)||€75|
|Sunday Ricochet €3,000 GTD||18:00 (GMT)||€1|
|Sunday Prime €10,000 GTD||18:15 (GMT)||€10|
|Grand Sunday €20,000 GTD||18:30 (GMT)||€30|
|Sunday Masters €15,000 GTD||19:00 (GMT)||€150|
|Sunday Perl €5,000 GTD||19:00 (GMT)||€10|
What I like most about their Sunday schedule is that most of the tournaments are cheap to buy into. It’s hard to complain over a $1-$20 buy-in for a Sunday Major. Between the entertainment and potential prize, there’s a lot of value here.
Then there are their everyday tournaments. Here’s what you can look forward to playing daily:
|Core €1,000 Gtd||18:15 (GMT)||€5|
|Encore €2,000 Gtd||18:30 (GMT)||€5|
|Ricochet €1,000 Gtd||19:00 (GMT)||€1|
|Echo €5,000 Gtd||19:00 (GMT)||€10|
|Prime €2,000 Gtd||19:15 (GMT)||€10|
|Pure €500||19:30 (GMT)||€1|
Then there’s their High Roller tournaments – some of these run daily, while others run once per week.
|Early Fifty €2,000 Gtd||13:00 (GMT)||€50|
|Warm-up €2,000 Gtd||16:00 (GMT)||€50|
|Phoenix €10,000 Gtd||17:00 (GMT)||€20|
|Hexa €3,000 Gtd||17:00 (GMT)||€20|
|Big €5,000 Gtd||18:00 (GMT)||€75|
|Masters €10,000 Gtd||20:00 (GMT)||€50|
|Dusk €5,000 Gtd||20:30 (GMT)||€75|
|Eclipse €3,000 Gtd||21:30 (GMT)||€20|
|Grand Monday €15,000 Gtd||Mondays 19:30 (GMT)||€150|
|Grand Tuesday €25,000 Gtd||Tuesdays 19:30 (GMT)||€75|
|Grand Wednesday €10,000 Gtd||Wednesdays 19:30 (GMT)||€50|
|Grand Thursday €10,000 Gtd||Thursdays 19:30 (GMT)||€50|
|Grand Friday €15,000 Gtd||Friday 19:30 (GMT)||€50|
|Grand Saturday €10,000 Gtd||Saturday 19:30 (GMT)||€50|
|Grand Sunday €25,000 Gtd||Sunday 19:30 (GMT)||€30|
This doesn’t cover everything, either.
NetBet.com offers a ton of freerolls, too. Some are available to everyone, while others have some hoops you may need to jump through. Most of them have real money prizes, and if not, they have tickets to other tournaments where there’s real money to win.
The bottom line – they have lots of tournaments. That includes SNGs, too. And one of the things the iPoker Network is known for is combining jackpots with SNGs.
One example is their Twister Jackpot promotion.
These are 3-player turbo tournaments with a jackpot. At the start of every game the Wheel of Fortune decides the amount of the jackpot, which is anywhere from 2 to 1,000 times the value of the buy-in.
Here’s how much you can win according to your buy-in:
Prize pools under $1,000 go to the winner of the tournament. Prize pools over $1,000 will have an 80/10/10 payout distribution.
The biggest takeaway for me is how much mileage you can get out of a $25 to $50 bankroll.
They have a download for Windows. However, they say they don’t have a compatible option for Mac users.
This is surprising since other poker rooms I’ve reviewed in the past have an instant play option. But that doesn’t seem to be the case here.
They also say in their FAQs that it’s unlikely mobile tablets or phones will work, unless they support Flash.
This is pretty disappointing. This isn’t standard for all iPoker sites, either, so I’m curious why NetBet.com hasn’t upgraded their tech.
Who knows? Hopefully they’ll change it soon.
As far as features go, you’ll have the standard options – you can resize tables; you can cascade or tile windows; you can choose your seat; you can pick your avatar; you can save favorite games.
Other features include a hand replayer, different deck and table felt colors and themes, and the ability to play up to 8 tables simultaneously.
Pretty standard stuff overall.
It’s such a big site that it’s hard to remember every single detail.
They have lots of gambling options. I think most people will want to come here for their sportsbook and casino. There’s just so much to do between these two products.
That’s probably the best part. And as for the things I don’t like?
So, it’s no surprise they have lots of complaints revolving around payments.
Unfortunately, though, their complaints include more than just payment delays. You also have account closures, sucky terms, poor communication, and so on.
I get the impression that NetBet is trying to improve. But they’re failing to do so – and have been failing to for the past 10-15 years – which shows in their less-than-average reviews and ratings across the web.
For those reasons, I don’t think NetBet.com would be my first choice. They screw up in the areas that count the most – cash outs – and, for some reason or another, haven’t made it a priority to make that part of their business better.
I mean, if you want to play here, then by all means – have at it. I get the impression from other reputable review sites that they’re a safe, but not optimal choice.
If you’re anything like me, though, optimal is where it’s at. And for those people I recommend maybe bookmarking NetBet for later, and finding an alternative casino in the meantime from our review section.