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Greetings, fellow gamblers! Today we will be gathering around the campfire to talk about one of the largest online casinos in existence today, known as Mr Smith Casino.
Throughout this review, we will cover topics such as game selection, customer support, and bonus promotions in order to properly analyze what this young internet casino is all about.
You have our word that this review contains nothing but the facts and our own personal opinions on Mr Smith Casino.
No one has swayed our words or opinions in any direction, we simply call it like we see it, which makes us one of the most honest review sites in the world.
Mr Smith Casino was founded fairly recently in 2014, but that has not stopped them from climbing to the top of their industry in a speedy fashion. They are operated by a company called BML Group Ltd, which is a subsidiary of a Swedish gaming company named Betsson AB.
One of the essential facts to know about an online gambling site is who they are licensed by, since licensing bodies tend to keep things fair for the customers and give them a solid chance at fighting back if they are mistreated in any way.
Mr Smith Casino has this suit in spades, since they are licensed by two of the strictest and well-known licensing operators in the world. These two are known as the Malta Gaming Authority and the United Kingdom Gambling Association.
Another key element to an online casino is whether their RNG is audited by an accredited auditor such as eCogra to make sure that the games are truly random. Mr Smith Casino advertises no such thing on the bottom of their page or in their terms and conditions, so you might want to follow up with their support team and ask some questions if this bothers you at all.
Unfortunately, not everyone on the planet can partake in the action in Mr Smith Casino. If you reside in the following countries you will not be able to play on Mr Smith Casino:
In addition to these areas, those that live on US military bases and territories are also exempt from participating in any gambling on Mr Smith Casino. These bases and territories include American Samoa, Guam, Marshall Islands, N. Mariana Islands, Puerto Rico, and the Virgin Islands.
Mr Smith Casino has lots of variety in their game library, but their obvious strength lies in the live casino and slot games categories. They also have many variations of games like roulette and blackjack, as you might expect from an online casino with over 1,100 games.
We give Mr Smith Casino bonus points for putting a filter feature in their game library that allows users to filter the games according to what software development company created the game. The list of companies includes creative heavy-hitters such as NetEnt, Play’n’Go, Red Tiger, Yggdrasil, Evolution, Quickfire, Leander, Scientific Games, and iSoftBet.
Another great feature of Mr Smith Casino is that you are able to play all of these games for an unlimited amount of time for free by using play money.
Not every online casino offers this luxury, and it really gives you a chance to check out the amazing graphics and short loading times for yourself before you decide to deposit money onto their site.
While this might be the weakest section of their game library with only twenty-three games, they have a ton of table games in the live casino section as well. There are a bunch of different variations of roulette and blackjack, which fares well for any prospective customers of Mr Smith Casino who are big fans of these two popular casino table games.
Here is the list of table games that are offered on Mr Smith Casino:
With a shade over one thousand total games, the slot games featured on Mr Smith Casino are the largest part of their game library, as is the case with most online casinos these days.
This section of games is so large and unique that it can be divided into three categories which are labeled as jackpot games, daily jackpot games, and regular slot games.
Jackpot Slot Games (32 total)
At the time of this writing, these slot games feature progressive jackpots that range anywhere from €10,000 up to €1.8 million. A progressive jackpot is one that constantly rises up until somebody hits it, which is especially exciting for anyone who likes money!
Mr Smith offers a nice variety of games here that ranges from classic mega-jackpots like Mega Moolah to comedic movie-themed slots such as The Naked Gun. These jackpot games are shared with other gambling websites and are considered to be non-local jackpots.
Either way, it is always fun to know that you could be filthy rich by the end of the evening, so we recommend taking these slots out for a spin.
Here is the list of non-local jackpot games that are available on Mr Smith Casino:
Daily Jackpot Slot Games (31 total)
This special category of jackpot slots is quite unique, because the jackpot must hit at least once before midnight of each day. This is an exciting way to promote your slot games, since it appears that these are local jackpots, so we give Mr Smith a lot of credit for this innovation and added excitement.
Anytime it is coming close to midnight and a jackpot has not been hit, you can bet that the reels for that game will be spinning hard!
Below is the list of daily jackpot games that you can find on Mr Smith Casino:
Regular Slot Games (970 total)
There’s no fancy bells or whistles here, just good old-fashioned regular slot games. You know, the kind where you pull the reel and let the machine do the work.
Mr Smith features hundreds of regular slot games to choose from, so you will not run out of new games to play in this category anytime soon. In fact, they did not list the total number of games, so we counted them all by hand and came up with a total of 970 games. This is by far the largest individual category of casino games that Mr Smith has to offer.
There are a few of these slot games that have some fun themes which are based on popular movies such as The Wizard of Oz, Alice in Wonderland, and Zorro. They also included some well-known television show themes such as Family Guy and two different Star Trek games.
Below is the list of some of the regular slot games offered at Mr Smith Casino:
Wow, there are so many live casino game options on Mr Smith casino that it has to be the most we have ever seen. For those of you who enjoy gambling from the comfort of your own home but still want to keep that element of human interaction, live casino games are right up your alley, or driveway, in this case.
It appears as if they could probably open their own brick-and-mortar casino with all of the dealers that they have on staff at this point.
It also appears that they spared no expense as far as investing in some of the big names in live dealer gaming technology. The companies that created these live casino games include Evolution Gaming, Extreme Gaming, and Portomaso Gaming.
The picture on these games is clear and crisp, and you are able to see a picture of each dealer before you choose to play with any of them.
On Mr Smith Casino, there is a clear focus on blackjack and roulette, since there are a lot of variations of each one. However, they have many other different live casino games as well, which we have listed below:
This is the section where Mr Smith Casino threw all of their miscellaneous games that don’t quite fit into any other category. These games include anything from scratch cards to virtual horse races, so be sure to check out this wild and wacky bunch if you get bored with your regular casino games.
Below is the list of other games that are available on Mr Smith Casino:
Mr Smith Casino makes it tough to figure out what their banking options are, since they do not have a page dedicated to addressing such things. Normally, online casinos will have a page like this which describes the wait times and the limits involved with each method.
The only way to see what options they offer and the limits involved is to make an account and try to deposit or withdraw money yourself. This is why we have compiled all of that information for you in this section so that you can find it all in one place before you even make an account.
While there are only seven deposit options on Mr Smith Casino, they have all of the major bases covered. There are plenty of credit cards and e-wallets available so that everyone has a way to deposit some money and gamble!
Here is the list of deposit options that are available for players on Mr Smith Casino as well as the minimum and maximum limits associated with each one:
There are no fees associated with any of these deposit options, but if you deposit using Neteller or Skrill you will not be able to claim any deposit bonuses. The wait time for all of these deposit methods is approximately zero minutes and you should have the money in your account as soon as you fill out the correct forms with your personal information.
The first thing to remember about withdrawing money from an online casino is that you must use the same banking option that you used to deposit money with originally.
Since this is not possible with methods like Paysafecard or MasterCard, those who deposited using these methods will need to contact customer support to work something out for a withdrawal.
Here is the list of withdrawal options that you can find on Mr Smith Casino along with the limits that are associated with each method:
The Trustly and Bank Transfer options are both available no matter which banking method you used to deposit money with. These methods also have a much higher maximum withdrawal limit than other options, which makes them perfect for anyone who is a high roller. The only downfall is that these sort of transactions usually take up to two weeks.
All of the other withdrawal methods will complete the transaction in under a week, with Skrill and Neteller having the fastest completion rate of about two or three days.
This somewhat makes up for the fact that they both make you ineligible to receive deposit bonuses, but there is only one of those sort of bonuses offered by Mr Smith Casino anyway.
The main structure of the bonus program on Mr Smith Casino is one deposit bonus and an occasional seasonal promotion whenever a holiday rolls around. This is probably the main weakness of their site, since most casinos offer at least five or ten promotions for their players to choose from without counting the seasonal ones.
The Welcome Bonus for Mr Smith Casino is the one and only bonus promotion that they have, and it features a 100% deposit bonus for up to €200. In plain English, this means that if you deposit €200 you will have €400 in your account to splash around with.
Just like every other online casino, Mr Smith imposes some playthrough requirements on this bonus before you are able to withdraw your winnings. They require you to wager 35 times the amount of the bonus amount that you received when you deposited.
This is actually a very low number, as most casinos will try to get sneaky and include the deposit amount and the bonus amount in the playthrough requirements. This tricky maneuver can cause this playthrough number to reach up to 80x or above, which is nearly impossible to clear in a reasonable amount of time.
Mr Smith just counts the bonus amount, which keeps things plain and simple, and we have a lot of respect for that.
The only players who do not have the option of claiming this Welcome Bonus are those who live in Russia, Bulgaria, Ukraine, Argentina, Israel, Japan, Brazil or Slovenia. There is also a fairly long list of games that you are strictly forbidden to play while you have a bonus to clear, which we have listed below:
In addition to these excluded games, the rest of the games will contribute a certain percentage of your wagers towards completing the Welcome Bonus’s playthrough requirement. The percentages associated with each game type are listed below:
As you can see, there is a wide range of contributions that each game can put towards clearing your playthrough requirements. The lower the contribution percentage, the easier it is to break even over a certain period of time in that particular game, but the longer it will take for you to clear the bonus.
Therefore, you should choose wisely when picking a game to use to clear your bonus requirements and make sure you have enough time or money to complete the task, or you will forfeit your bonus money.
Most web pages do not do this, and they make it nearly impossible to tell what games will be available on your cell phone until you go through the trouble of downloading the app and logging into your account.
We give Mr Smith a lot of credit for making the casino so mobile friendly, since it appears that most games are available for play on a cellphone. Almost all of the slot games, jackpot games, and daily jackpot games have mobile capabilities. However, you might have some trouble playing a few of the live casino games or table games from your phone.
In order to take advantage of this high level of mobile-friendliness, you simply need to own a tablet or a smartphone. It appears that their games are compatible with both Android and iPhone devices as well as tablets, which should cover most people at this point in time.
Once you have one of these devices, all you need to do is download the app so that you can log into your account and begin playing.
There comes a time in every player’s online gambling experience where they need to get ahold of customer support. This could be due to a payout issue, a registration issue, or even just a simple question about the site.
If you are trying to get ahold of the customer support team at Mr Smith Casino, you have three options. You can either email them, call them, or use their live chat feature.
The live chat feature is always going to be the quickest way to get ahold of customer support, no matter what website you are playing on. Mr Smith advertises that their average response time is thirty seconds, which is actually somewhat slow for a live chat response. Nonetheless, we recommend using this option before trying any of the others.
If for some reason live chat does not tickle your fancy, then you can give them a phone call at +44 808 238 0075. It is always a positive to see that a casino offers a support phone number, since a lot of them don’t bother.
The average response time for this contact method is advertised as one to two minutes, which is not bad at all.
As a last resort, you can also email Mr Smith Casino’s support team at the address [email protected] The reason that this method should be your last resort is that the average response time is between thirty and sixty minutes.
This is a whopping thirty times slower than a phone call response and about one hundred times slower than a live chat response, so we recommend that you avoid this contact method if at all possible.
Any issues that the regular customer support team is unable to solve are then morphed into “disputes.” To settle any dispute, you can contact the governing bodies and let them know exactly what happened.
Overall, it appears that Mr Smith Casino is a high-quality internet casino that offers over 1,100 games to their customers in addition to speedy customer service and reliable banking options.
If they continue to improve their site like they have been doing over the last three years, they will be on the top in no time.
As far as improvements that could be made, Mr Smith Casino should consider adding a lot more bonus promotions to keep up with their competitors. They also might want to think about adding more games that are not slot games or live casino games, since they have those two covered pretty well already.