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Our LadyLucks Casino Review for 2018

Lady Lucks Casino is an interesting casino to review.

The biggest reason why is because just prior to writing this, they were acquired by Alea Gaming Ltd – the same company who owns Slots Million.

Even more interesting is how different Lady Lucks is from Slots Million – which is good in some ways, and in others…not so much.

We talk about both the good and bad and whether that should impact your decision to join in our casino review below.

Let’s get started.


Device Compatibility:
  • Website: www.ladylucks.co.uk
  • Launched in 2017
  • Licensed by the UK Gambling Commission
  • Email: [email protected]
  • Unique Promotions
  • Decent Reputation
  • Lacking Games
  • Only Accepts UK Players

Who owns and operates LadyLucks Casino? How long have they been in business?

LadyLucks is now operated by Alea Gaming Ltd (who is licensed and regulated by the UK Gambling Commission). This is the same company who owns and operates Slots Million.

Lady Luck has been online since 2004. According to this , they were the UK’s first mobile-only casino.

It’s not entirely clear who owned them for the first 10 years they were in business, but it looks like it was Probability plc. Then IGT purchased LadyLucks for £18 million in 2014 when they took over Probability.

Alea Gaming acquired Lady Luck in September 2017.

How’s their reputation? What do others think of them?

It’s still too early to tell, since many reviews are from back when Probability and/or IGT ran things. That said, many of the reviews we found are mixed.

Here’s what we found:

  • WizardOfOdds.com – They’re not endorsed (whereas Slots Million is).
  • AskGamblers.com – They have an 8.65/10 rating. There are only two complaints – both have been resolved.
  • ThePogg.com – They have a 4.4/10 rating. They have a low customer service, bonus and software rating, which brought the whole score down.
  • CasinoListings.com – They have an 8/10 rating.

They have pretty good ratings, but most reviews haven’t been updated to reflect the recent acquisition, so they’re old and not a reliable source of information.

However, when these reviews are updated, we imagine their reviews/ratings will be the same as Slots Million (give or take) as there are a lot of similarities already between the two sites since Alea has taken over.

What countries are prohibited from playing here?

There are a ton of countries that cannot play here.

That includes the United States, Denmark, Italy and France.

You can see all the restricted countries in section 2.1.4 of their terms and conditions.

The only country allowed to sign up at LadyLucks are residents of the UK.

What software providers do they work with? What kinds of games can you play?

What’s great about the recent acquisition from IGT/Probability is that many of the complaints about playing here – namely a smaller library of mobile-only games – is or will be taken care of by Alea.

That said, they have several software providers they say they work with in the footer of their website (like Slots Million does).

Those software providers are:

  • NetEnt
  • ELK
  • Core Gaming
  • BigTimeGaming
  • Microgaming
  • Quickspin
  • NextGen Gaming
  • Thunderkick
  • Lightning Box
  • Rabcat
  • Genesis
  • Felt
  • Just for the Win
  • Foxium

You can play most games thus far, including slots, table games, blackjack, roulette and so on. It does look like their selection is smaller than Slots Million, though.

However, we assume they’re simply still in the transition phase after taking over. We expect them to soon have a similar lineup of games that you’ll find on their sister site.

Important!
One other thing to keep in mind – like most casinos these days, many games are inaccessible to players from certain countries. So, keep in mind that some of the games we include in our examples below may or may not be available to you.

We reviewed their site from both the U.S. and UK (using a VPN) to get an idea of what players will find here.

What devices is their casino compatible with? Are they mobile compatible?

LadyLucks offers an instant play casino. You can access their casino using any computer or mobile device, assuming it’s compatible with HTML5. Fortunately, most newer-gen devices are, or soon will be.

What are some examples of games you can play?

Here are some examples of games you can play at LadyLucks Casino. Keep in mind that this is only an example, and it may vary based on where you’re playing from and when you read this review.

SlotsSlots

  • Finn and the Swirly Spin
  • Pink Elephants
  • Planet of The Apes
  • The Phantom of The Opera
  • Guns N’ Roses
  • Wolf Gold
  • Magic Mirror
  • Bonanza
  • Immortal Romance
  • Starburst
  • Danger High Voltage
  • Gonzo’s Quest
  • Sticky Bandits
  • Pixie Wings
  • Thunder Struck II
  • Divine Fortune
  • Caishen’s Gold
  • Dead or Alive
  • The Lost Riches of Amazon
  • Wolf Cub
  • Mystery Fruit
  • Castle Builder II
  • Mega Moolah
  • Goldilocks and The Wild Bears
  • Gold Train
  • Phoenix Sun
  • Jurassic World
  • Totem Lightning
  • Three Musketeers
  • Sam On the Beach
  • Grand Wheel
  • Blood Suckers
  • Forbidden Throne
  • Lucky Dragons
  • Wild Wild Chest
  • Piggy Riches
  • The Wild Chase
  • Spinions
  • The Invisible Man
  • Fruit Shop

On the plus side, you’ll find lots of well-known slots from the providers above. Some of the more notable slots are those that revolve around licensed movies, TV shows, characters, etc. A few we noticed include Hellboy, Invisible Man and Jurassic World.

That said, they do have a much smaller selection of slots than what we found at Slots Million. Part of this is likely due to us viewing their site from the UK, as we noticed Slots Million had fewer games from this area, too.

It’s also likely that it’s due to them having just acquired LadyLucks and needing more time to add the games to their casino.

The other thing we noticed is that they don’t have the same filters or setup as their sister casino. Right now, you can use a search bar to find the slot you want – assuming you know what it’s called – or you can filter their machines by software provider.

Card GamesOther Games

All of their other games fall under this category. Here’s what you can expect to find:

  • Roulette
  • 21+3 Blackjack
  • European Roulette Gold Series
  • European Roulette
  • French Roulette
  • American Roulette
  • Pontoon Single Deck Blackjack
  • Blackjack Pro Series
  • European Blackjack
  • Suit ‘Em Up Blackjack
  • Double Ball Roulette
  • Classic Blackjack Gold Series
  • Pots O’luck

And that’s it.

They’re missing several table and card games that they have on Slots Million, and they have no video poker games that we could find – from the United Kingdom, Germany or United States anyway.

They do say on their webpage that they only have 140-ish slots and casino games, so it’s not a surprise to see a list of games that pales in comparison to the 2,000+ that Slots Million has.

It’ll be interested to see how – OR IF – this changes in the future.

They don’t have a banking page on their site yet.

But since it looks like they’re going to be similar to Slots Million, and they’re owned/operated by the same company, it’s reasonable to assume their banking options will be the same.

With that in mind, your options will be:

  • Visa
  • MasterCard
  • Maestro
  • Skrill
  • Neteller
  • PaySafeCard
  • Zimpler
  • EcoPayz
  • Wire Transfer
  • Trustly
  • Siru
  • iDEAL

Most banking options will have a £20 to £1,000 limit. The exception will be bank wires, which will have a £50 min and no upper limit.

There are no fees for any of their banking options. However, you may have fees on your end – like with the bank wire.

They say you can cash out a max of £50,000 per month, though from what we’ve heard about Slots Million, you can sometimes ask for exceptions.

And good news – if you win a progressive jackpot, you’ll receive the entire amount in full once all their due diligence is done.

Do they offer a welcome bonus? What are the terms?

They do!

When you sign up, you’ll receive £10 free – no deposit required. This will have a 50x rollover before you can cash your winnings out.

Then, with a deposit of £20 or more, you’ll be eligible to receive a 100% match bonus up to £200. This too, will have a 50x rollover before you can cash out.

Finally, you’ll receive 100 free spins. These are given to you over two days.

On the first day, you’ll receive 50 free spins for the Starburst slot machine. The next day, you’ll receive 50 free spins for Gonzo’s Quest. You’ll need to wager your winnings 50x before you can cash out.

You’ll have seven days to use your free spins and bonus money before they’ll expire.

Important!
Not every slot, table or other game may apply to their playthrough requirements. Don’t forget to read their bonus terms before you claim one of their offers.

What additional promotions can you claim?

They have an additional offer or two you can claim. Here are the details:

  • Free Spins – On Mondays, Wednesdays and Fridays, you’ll receive free spins for every deposit you make. Here’s how this will work each day:
    • Monday Mayhem – Deposit £25+ and receive 25 free spins for the Starburst and Aloha: Cluster Pays machines.
    • Midweek Madness – Deposit £25+ on Wednesdays and receive 25 free spins for the Wolf Club, Butterfly Staxx & Gonzo’s Quest machines.
    • Thank God it’s Friday – Deposit £25+ and receive 25 free spins for the Starburst, Warlords, Blood Suckers and Koi Prince machines.

You’ll want to read their terms before joining, as you’ll need to wager any winnings you receive so many times before you can cash out. Plus, there are specific times you have to deposit in order to be eligible for this offer.

  • Super Sunday – Make a deposit on Sundays and receive a 100% match bonus up to £100. This is available once per day, every Sunday.

That’s it for their evergreen offers.

However, they are running a limited time Christmas offer. You’ll want to check out their news page and/or subscribe to their newsletter for more of their limited time deals.

Do they have a comps and/or VIP program?

We didn’t see anything about a VIP program, but we did send them an email and asked about it.

Here’s what they had to say:

We do not currently offer a VIP program I am afraid. We, of course, do reward loyal players with regular bonuses and retain a lot of players through our bonuses and customer service.

Hopefully they add a VIP program once they’re done with the transition.

Right now, you can contact them by snail mail or email at the email listed below.

They also offer a call back service as well as live chat to members who are logged in.

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LadyLucks has a solid product overall.

One thing we like about them is that they’re offering different promotions than Slots Million. So many casino operators stamp out casinos with the same exact offers; there’s very little, if any, reason to check them out.

That’s not the case here—which is refreshing to see. You have a reason to come to LadyLucks Casino – even if you already have an account at Slots Million.

The one downside is that they have nowhere near the number of games that their sister casino does. And it’s not just volume – they’re lacking in the video, table and card game department, too.

For now, it probably only makes sense for slots, blackjack and roulette players to come check them out.

However, we expect LadyLucks to fill out a bit in the near future, and when they do, we’ll highly recommend all our readers check them out.

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