Your Banking Options
Jumba accepts deposits from the following methods:
- Visa debit, credit, prepaid and gift cards.
- MasterCard debit, credit, prepaid and gift cards.
They also offer helpful advice if your credit/debit card isn’t working. For example, they suggest:
- Using your card at least 5 times (before contacting support) with 15 minutes between each attempt.
- Entering an odd amount, such as $53 or $121, as these have a better chance of going through.
- Making a larger deposit, as these have less of a chance of being rejected.
This is extremely helpful advice given that rejection is a common hurdle for Americans trying to gamble online. I also like how they accept all forms of plastic – credit, debit, prepaid and gift cards. That said, they almost have to, because the only options Americans can use are Visa, MasterCard and Upaycard (a lesser known e-wallet). They don’t accept bank wires, money transfers or bitcoin – all useful options for Americans. They’re a new casino, so we’ll cut them some slack here. But we hope adding an option or two (preferably bitcoin) is on their to-do list for 2018.
Here are the cash out options:
- Courier Check / $30 fee / 5 business days
- Check / $15.71 fee / 21 business days
- Credit Card / $7 fee / 6-8 business days
- Web Wallets / $0 fee / instant delivery
The minimum cash out is $100 (according to their terms), except for players from the United Kingdom, Denmark, and Greece – the minimum for them is $50. Before you can request a cash out, however, you will need to send in a few documents proving your identity, as well as getting on a quick phone call with them. They recommend you do all this 14 days BEFORE you request your first cash out. Last – they have weekly cash out limits. Your limits depend on your VIP tier:
- Sapphire – $1,500 per week until paid in full.
- Ruby – $2,500 per week until paid in full.
- Emerald – $3,500 per week until paid in full.
- Diamond – $5,000 per week until paid in full.
This is sort of a mixed bag. Limits suck, but these are better than what you’ll find at some other US-facing casinos. But only if you spend and play enough to reach the higher VIP tiers. This is sort of scary. You don’t know who these people are, but yet the only way you can cash out larger sums is to spend enough money with them to achieve their higher VIP tiers. That takes trust, but trust is a 2-way street and takes time to build. And we couldn’t find anything about how they handle jackpot winnings. Some casinos don’t apply their limits to progressive wins. But since Jumba doesn’t mention progressives in their terms, it’s safe to say their limits above would apply.
This might not be too big a deal since they only had one progressive jackpot machine as of January, 2017.
Free Cash, a Deposit Bonus and Daily Offers
Here are the details for each of Jumba Bet’s evergreen offers.
Their welcome offer starts with $25 free cash, no deposit required. Then they have their deposit bonus, which is done over 4 separate deposits, like this:
- 150% up to $450
- 100% up to $250
- 100% up to $250
- 100% up to $250
You can claim as much as $1,225 between the free cash and deposit bonus.
On top of their welcome offer, Jumba also offers the following daily deposit bonuses and free spin offers.
Sunday, Monday & Saturday
Get 50 free spins on The Last Pharaoh slot machine on top of the following deposit bonuses:
- 25% up to $100
- 50% up to $100
- 75% up to $150
You can take advantage of each bonus twice.
Tuesday & Wednesday
You can take advantage of two deposit bonuses:
- 50% up to $200
- 75% up to $150
Like the offer above, you can use each one twice.
They offer two deposit bonuses:
- 100% up to $200
- 50% up to $200
They say nothing about frequency, so I assume you can use these only one time (each).
They offer two deposit bonuses:
- 125% match up to $125
- 75% match up to $100
Again, they say nothing about frequency. So, I think it’s safe to assume you can use each one only once. That covers their main bonus and daily offers. But they also offer monthly ‘themed’ promotions. Since these change every month, it’ll make sense to bookmark their promos page so you never miss them.
Jumba Bet has a multi-tier loyalty program, too. They cover all the . Some of the perks include free cash, birth day bonus and leaderboard competitions.
As much as I like seeing a multi-tier VIP program, the downside is their lack of history. To earn a higher VIP status, you have to spend more money. But that takes trust, which is harder to come by when you’re brand new in this industry. That said, this type of VIP program is a great thing to have for the long haul. It encourages players to stick around and play more, so they can earn more perks.
Here are the general terms for their offers. The standard playthrough for their bonuses is 40x the bonus. This is reasonable. But the playthrough depends on the game you’re playing. Here’s their chart that says how much a bet on each game applies to your playthrough.
- Slots 100%
- Roulette 50%
- Three Card Poker 50%
- Baccarat 25%
- Video Poker 10%
- Blackjack 5%
- Keno 100%
One thing that caught my eye is this – new players are restricted from using their match offers to play table and video poker games for their first 3 deposits. It’s sort of a weird rule, but I’m guessing it’s there to protect them from advantage players or bonus hunters. But that’s their main bonus rollover. Here are a few other important terms I spotted:
- Max cash out on free spins and no deposit offers is $100. They also have max cash out limits for their birthday bonuses (and other loyalty program offers), which is based on your VIP level.
- They reserve the right to close accounts, refuse promotions and to reclaim winnings/bonuses for failed audits when, at their discretion, a player has tried to abuse their offers or defraud them.
- You can only clear one bonus/offer at a time.
It’s sort of scary when they say they reserve the right to close your account or reclaim winnings/bonuses at any time – all of which is at management’s discretion. But only time will tell if they’ll abuse this power – we’ve heard nothing negative so far.
Unique Software + 130 Casino Games
Jumba Bet’s software and games comes from software provider, Saucify. While I don’t have a ton of experience with this software, what I can say is that it’s nice to see something different in the (offshore) US market. It’s not Real Time Gaming, Rival Gaming or BetSoft. So, if you needed a reason to try a new casino …there you go.
Here’s a list of the games they offer and our commentary:
- Atlantic City Blackjack
- Vegas Strip Blackjack
- European Blackjack
- Single Deck Blackjack
- European Roulette
- 3 Card Poker
- Scratch Cards
The good news is they have some blackjack variations I can’t recall seeing at any Real Time or Rival Gaming casino.
The bad news is this is the most pitiful table game selection I’ve seen. Most US-facing rooms have between 15-25 games (including all their blackjack variations). There’s not even 10 games here.
- Midnight Racer
- Bucksy Malone
- Double Trouble
- Elemental 7
- Age of Spartans
- Big Game
- Buckin Broncos
- Lucky Lerechauns
- Aladdins Loot
- Reelin & Rockin
- Captain Shockwave
- Code 211
- Fistful of Dollars
- Frontside Spins
- Football Fever
- Gems n Jewels
- Road Trip Max Ways
- Rising Sun
- Trick or Treat
- Wild Berry
- Wild Wizards
- Royal Banquet
- Legends of Greece
- Legends of Olympia
- Horn of Plenty
- Monkey Business
- Perfect Date
- Pieces of Eight
- Reef Encounter
- Reels of Rock
- The Purse of the Mummy
- Pina Nevada
- Peek Physique
- Roll Up! Roll Up!
- Worlds at War
- Small Soldiers
- Road Trip
They have a decent selection of video slots with several fun themes you won’t find at other US casinos. The biggest letdown is how they only have 1 progressive slot machine.
- Jacks or Better
- Bonus Poker
- Double Bonus Poker
- Double Double Bonus Poker
- Triple Double Bonus Poker
- Deuces Wild
- Aces & Faces
- Bonus Deuces Wild
- Joker Poker
- Deuces & Joker Poker
This is a good selection of video poker games. Definitely on par with Real Time Gaming and Rival Gaming casinos.
Overall, they say they have 130 games. We didn’t find 130 games – only what’s listed above – but that’s because they have both a browser casino and download (which we didn’t check out). So, I assume the only way you get access to all their games is to download their software.
I only used their browser casino, which I liked. One thing that stood out to me is how easy it is to browse their games. And, if you want more information about a game, all you have to do is click it and a small window will pop up. It’ll tell you how many decks are used, what the max payout is, and any special rules the game will have (like how many times you can split or double down in blackjack).
The browser casino will also be the only option for mobile devices. The good news is their casino is compatible with Apple, Android and BlackBerry-powered devices. The bad news is that their browser casino has fewer games than their download (because they left out common options like craps, keno and several table games).
Hopefully ‘add more games to browser casino’ is another item on their to-do list for 2018.
You can contact Jumba Bet’s support 24/7/365 using one of the following options:
They have live chat, too. From my experience this is usually the best option, so I’d start there if you have any questions or run into any problems.
Pros & Cons
Now that we’ve covered all the important stuff, here’s what we think are the best and worst things about Jumba Bet.
- They accept all forms of Visa/MasterCard – and give you tips for how to get around bank rejections.
- Their games come from Saucify, an otherwise less popular/used software company. This gives Americans a fresh set of games they may not have played before.
- No download required. You play from your browser. This means they’re compatible with more devices than download-only casinos, including Android, Apple and BlackBerry mobile devices, on top of Windows, Apple and Linux operating systems.
- They have plenty of offers between their free cash bonus, welcome deposit bonus, daily bonuses and VIP program.
- They don’t accept other common (American) banking options, such as bitcoin, MoneyGram, Western Union or bank wires.
- They’re a brand-new casino. It’s hard to trust any casino who’s been around for 12 months or less in this space.
- They only have one progressive slot machine.
- They have weekly cash out limits which are based on VIP status.
- You have to download their software to access all their games.
So, what’s our overall opinion of Jumba Bet?
It’s nice to see a casino who uses different software – especially in the US market – because it’s easy to get burnt out when every casino offers the same games.
However, the downside here is you’ll have to download Jumba’s software to get them all. Considering how many casinos are moving towards HTML5 (where no download is required), it sort of seems as if Jumba is moving backwards.
I’m also not a fan of the weekly deposit limits based on VIP tiers. This requires more trust than I feel is justified for a brand new casino.
But, overall, Jumba Bet is off to a good start with no clear problems or complaints that we could find. If you can get past the download and weekly cash out limits, then I see no reason not to give them a shot. Though, I do recommend starting slow, and only if you have an account or two at one of our top-tier US casinos.
Joseph R | 5 Nov 2018
Like everyone who posted here i didn’t get my withdrawal too, i wish i took the time to read comments first before wasting my time, money, and giving my personal info to scammers. Now Marriot hotel keeps calling me with 100 different numbers even if i keepmblocking them and asking tombe removed from call list.
I hit $2000 then tried to withdraw then they declined it, deposted $50 then hit $300, then tried to withdraw, then they confiscate my money.
Rebecca Davis | 4 Nov 2018
I don't usually bother with reviews unless the business goes above and beyond to help and deserves the recognition or they were really horrible and don't value their customers/players etc...but I've played Jumbabet, made deposits, got a bonus with a large playthrough and met it at 100% and was told I couldn't cash out because I need to make another deposit first. SMH ...I went over the rules and as long as I played through my bonus I was able to withdrawl whatever I won minus the initional bonus amount. After live chat with one their employees I just told her they are very misleading, they must not care about their reputation or value their players and that she could delete my account. Without question she deleted my account...didn't try to make it right, apologize, nothing. I regret ever wasting my money with them but how else u gonna learn. Hopefully anyone else can learn by my experience...try another casino NOT JUMBABET!!
Mike | 2 Nov 2018
I won $2000 and when I requested a withdrawal they say I have multiple accounts. (Which I don't do) and banned me!? I asked them for the supposed same information they had in front of them and wouldn't give it to me. when you try to open a 2nd account with the same email it says there is already an account with that email. So how can this happen? So now they have all my info as requested and I'm banned from them. Will be watching my credit for sure!! It's bulls**t!! They robbed me ..and refuse to give me any other info on my supposed other accounts. I'm pissed!! I have a common first and last name so how can they prove this was me?? Trust and believe this casino won't be in business much longer when o get done with them!
Dw | 30 Aug 2018
I never got my withdrawals. They said flushed then processed. Then processed again one was then reversed the bigger amount of course. And i made playthroughs just like customer service said to..
Leo | 31 Jul 2018
So far everything is good I like the casino a lot but just yesterday I requested my first withdrawal of $900 dollars I have been tempted to make another deposit but I think I am gonna wait until the withdrawal is completed just to be safe and make sure I am not just wasting my money
I had chose a courier check and already confirmed my email and sent the documents they asked me for so I am just gonna wait until is complete to finish my review or to make any new deposit.
Neal Maher | 1 Apr 2018
C'mon, you've got to be kidding with this review right. Impossible play thrus, RTP has got to be in the 20'2. STAY AWAY AT ALL COSTS.
johnnie | 1 Feb 2018
They did not honor the requests, which later I found out that I could only request a mere $100 off the no deposit bonus offer from the winnings. I then had to cancel the first two withdraws of 250 and 1248, and switch it to 100. Verified all my documents. Once I did that, they replied that because I did not make a deposit during that time, they will cancel all my requests including the $100 they promised in the offer, and everything would be voided. I would highly not recommend them.
Johnnie S | 26 Jan 2018
I recently played at Jumba bet casino. I took advantage of the $50 no deposit offer, and was lucky enough to finish the play thru requirement :-). I ended finishing the play thru with about $500 in winnings, I then proceeded to the cashier for a withdrawal and requested 250 (which I was pleasantly surprised that they had a bank wire transfer option). I continued to play with the other half of the winnings where I ended up winning over 2000, I then went and requested another 1200ish withdrawal bank wire transfer. I'm not sure how long a bank wire after takes. I truly like the casino and will finish my review once I receive the bank wire after. Today's date is 01/26/18, updates to follow
Dw | 30 Aug 2018 Reply:
Did you get yours ? Because i did the same stuff you did and they reversed my withand took all my money.. i played through just like i was told .
Melissa Williams | 13 Jul 2017
I've been playing in this casino lately, I enjoy playing their games, (something different). I am waiting on my first withdrawal that I requested on 07/06/2017. I've sent in all documents and the withdrawal was processed and about 5 days later I get a phone call and they say it will be delayed and I should receive it by the middle of next week. I like this casino and I hope everything goes well with my withdrawal. The people in live chat are nice and answered all of my questions. I appreciated the call from Liam, that made me feel like they are an honest casino. I will continue to play at this casino and so far I will recommend anyone to try it out.I will give another review next week when I see how everything goes!
Taher | 6 Mar 2018 Reply:
Good luck on getting paid, they turned out to be crooks. My withdrawal of $2600 after depositing of almost $5000 over a few months, turned out to change to only $970! This was after at least three emails and phone calls to congratulate me. The excuse was that there is a limit for withdrawals if a match bonus is used. All of play through requirements were met and I was able to go forward with the withdrawal, but two weeks later they failed to pay more than a portion.
AngelaM | 28 Sep 2017 Reply:
Did you ever recieve ur withdrawal? & approximately how long did it take, Im currious as Im getting ready to make a withdrawal as well..
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