400% up to €800
1 – 10 Days
Casino Napoli. Oh, what a joy to have reviewed this site.
Adding to my list of casino brands, I got the chance to review Casino Napoli. This casino may still be unfamiliar to many of you which is hardly surprising considering they only launched a couple of years ago in 2015.
I’ve always approached new online casinos with a bit of caution as they have yet to build a solid reputation, so that does take up a bit of time. The first thing I look at is licensing (a good license is a good indicator of the casino’s reliability). In this case, Casino Napoli holds a license through Curacao eGaming, which is not bad at all.
I must admit, I am a sucker for a ‘Euro’ look online casino; something about them always makes me think of James Bond and gambling in Monte Carlo! Of course, by that, I mean that Casino Napoli really does the European casino style well.
However, the designers of the site have managed to combine a traditional look with a more up to date overall look and feel, with a fresh Mediterranean blue and white color scheme. A nice touch is the beautiful panoramic shot of the Napoli seafront at night, with Mount Vesuvius in the background.
I was even more excited to find out that this online casino features my all-time favorite casino software brand, NetEnt, to power the majority of their casino games. This tells me right away that gaming quality should be excellent.
That was my first impression. Let’s dig a bit deeper to see what this online casino is really made of.
Citizens if the following list of countries are not allowed to open accounts with Casino Napoli:
While this list of restricted countries or territories is super long, it is also important to note that many of them are restricted to specific software providers or games. It may be a good idea to check with support staff before signing up with them.
Casino Napoli offers the following popular deposit options:
I’ve got to say that this list covers most bases. The easy to use banking page includes a drop-down menu, allowing you to pick the best deposit options that will work best for your particular country. While I found the available payment options to be fewer than at other online casinos, there were still enough to satisfy most needs.
You can use one of these methods to withdraw your winnings:
I noted that the casino processes most withdrawals in 24 hours or less. Then add additional times for your preferred payment option. e-wallet options are the fastest in under 24 hours, but other methods such as bank transfers can take a few days to show up. On the flip side, all deposits with Casino Napoli are instant.
Two words for Casino Napoli’s customer support- efficient and effective. The casino has loads of communication channels so naturally, I tested all of them. Live Chat is by far the quickest and most convenient method – they can be reached at any time of the day or night and I never waited for more than thirty seconds for a reply.
Email replies were rather responsive as well, with a turnaround time of about an hour after submitting my query via a quick email contact form.
The only channel that’s not 24 hours is their phone service, which is only open between the hours of 09:00 – 22:00 GMT. Regardless, phone support is good, with calls answered in less than a minute.
Casino Napoli has a few solid bonus deals available for new players. In fact, I found that this casino really places a lot of emphasis on giving newbies the biggest boost to their bankroll possible. Added to the value of their bonus packages, Casino Napoli doesn’t have very high wagering terms.
You are expected to wager your deposit plus your bonus at least 20x, which is a lot lower than most other casinos. I have to say that at face value, all may seem well BUT, bear in mind, the wagering requirement is applicable to BOTH your deposit and the bonus.
One thing that I did find a bit unusual is that the only games that count towards meeting playthrough are slots. Any other game is considered a violation of the terms and conditions of your bonus. This could mean that your bonus plus any winnings made from it could be voided altogether.
Anyway, with all the technical stuff out of the way, let’s peek at the different new-player bonus offers up for grabs at Casino Napoli.
The first bonus that you can qualify for is based on your initial deposit. As long as you make a small deposit of at least 20 Euro (or your currency equivalent) you’ll qualify for the offer.
Now, when I compared this offer to a number of other leading online casinos, I was quite surprised that it was significantly larger. Casino Napoli dishes out a massive 400% up to 800 Euro first time bonus. What’s more, if you really want a bigger bonus, you can contact their support desk and request a ‘high roller’ bonus.
And then a second bonus is waiting in the wings for you. Make your second cash deposit and the casino will give you another 150% up to a massive 1,000 Euro. If that’s not enough, Casino Napoli has even more bonuses to give you.
The casino gives you a 100% up to 300 Euro bonus every Sunday for your first four weeks as a registered player. I reckon it’s a good idea to keep an eye on your mail since the casino sends you additional daily, weekly or monthly bonus offers and other incentives.
Casino Napoli also features their very own VIP club which I took a closer look at. Getting in is by invitation only and is all about scoring points. I figure the best way to do that is to play as many casino games as you can.
Once a member of the VIP club, you can then enjoy a range of additional perks including a personal account manager, exclusive bonus offers, special prizes and promotions, higher betting privileges, faster withdrawals, a higher comp conversion rate and much more.
I initially thought that Casino Napoli was using NetEnt exclusively as their only software provider. It turns out that the casino actually takes the best games from a few top online casino software brands, including quite a few heavyweights.
The list includes:
As you can see, the list of suppliers is impressive which allows Casino Napoli to offer well over 350 games in slots alone! Slots are what this casino is most well-known for, although they do also carry a great range of card and table games, video poker, micro bet, VIP games and action games.
While the list of slots titles is just too many to mention, I can show you a small sample based on what each of the top software brands provides.
Top slots by provider:
Other casino games at Casino Napoli:
Curiously, I could not find any live casino games on the Casino Napoli website, try as I might. However, someone in their live chat team quickly reassured that the option was in the pipeline. This means that in the very near future you can expect to see live casino gaming at Casino Napoli. I must admit, I’ll be excited to see this happen.
In case you don’t know what live casino gaming is, let me give you a quick breakdown. Live casino gaming, also referred to as Live Dealer casino gaming in some online casinos, is the option to play real live casino games straight from your computer.
In other words, you can play roulette, blackjack, baccarat or poker as if you were playing in a real brick and mortar casino. The live casino option features HD video streaming in real time from real casinos or state of the art studios and it is something that must be experienced in my opinion.
Playing Casino Napoli Games for Free
Perhaps one of the most frequently asked questions by new players at online casinos is:
Well, at Casino Napoli the answer is most certainly yes you can! This is a great touch and is something that all good online casinos should be able to offer. I found that virtually all of the 400 plus casino games could be played in free mode.
What this means is that you can play the full game without needing to place any real money bets on the outcome. The play for free feature allows you to test different casino games to see how they work or to see if you even like that sort of game.
The best thing is that you never have to risk any of your own money in the process. I found myself spending hours just exploring all the different games on offer, especially the games that I had never even heard of before.
Incidentally, switching over to play for real money is also very easy to do, just click on the ‘Play’ button. (At Casino Napoli, the free version is simply the ‘Try it’ button).
Casino Napoli is one of those sites that doesn’t require any downloads to your PC or mobile.
The great thing is that because it’s a flash-based site, everything loads rather quickly and so too does its mobile compatible version. I’ve listed the device compatibility further up in my review if you’re uncertain of whether your pocket device will do.
As Casino Napoli is considered a newbie to the gaming arena, I was curious to find out what others thought of their gig. What I’ve found was rather interesting. Majority of reviews or comments out there are neutral, but just one site pointed out something out of the ordinary.
According to the Pogg.com, there are several issues and one of them being within customer support. Specifically email. Apparently, there were no responses from the team. I find that hard to believe since I most definitely received a reply.
Also, here’s this little bit of info:
Is this possible? We’ll have to hear from Napoli and NetEnt in this case.
If I think about how many online casinos I’ve played at and reviewed over the years I’m quite amazed, there have been hundreds! In all that time I have found that, for the most part, online casinos tend to be very similar.
I can’t say, in all honesty, that Casino Napoli isn’t breaking any new ground here, but if you are looking for a no frills, no nonsense traditional online casino, this may be the brand for you.
Casino Napoli has a lot going for them and here are the things that impressed me the most:
There you have it. My overall impression of this new online casino. I suspect that Casino Napoli is going to grow steadily in the months and years to come, adding even more games and, hopefully, a live casino option as well.