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Our BGO Review for 2018

BGO casino is an all-around online gambling destination aimed at providing the full package of premium casino gaming and online sports betting.

The brand comes with great credentials, which include licensing and regulation through the Alderney Gambling Control Commission and the UK Gambling Commission.

BGO possesses a wealth of experience in premium online bingo entertainment, which it brings to the world of online casino gambling and sports betting, officially launching under this new mantle in 2012.


Device Compatibility:
  • Website: www.bgo.com
  • Launched in 2012
  • Licensed by Alderney Gambling Control Commission
  • Email: [email protected]
  • Telephone: 330-094-8055
  • Excellent Customer Service
  • Easy to Read Layout
  • Accepts Paypal
  • US Players Not Accepted

As far as online gaming is concerned, the casino comes loaded with most of the big guns in online casino software. This includes NextGen Gaming, NetEnt, Playtech, IGT, Quickspin, Bally, Blue Gem Gaming, WMS, as well as their own proprietary brand, BGO Studios.

We took a closer look at the current collection of games (mostly slots) on their website and came up with over 600, making them a major player in the online casino industry.

They feature a live dealer casino platform and virtual sports betting, adding even more value to a well-rounded virtual gambling platform. Furthermore, the entire experience can be enjoyed on the go via their mobile platform.

This seems to work great on smartphones and tablets including Android, Windows Phone, iPhone and iPad devices.

BGO is often touted in the media for their great value-added services to their players. You can often see players engaging in bonus offers via Facebook and Twitter.

Apart from this, there are other incentives found at BGO such as loyalty points and VIP rewards incorporating a range of casino-based prizes, tournaments, exclusive red-carpet events and much more.

A standout feature of the casino is their rather unique use of iconic personalities to promote various aspects of their brand, creating plenty of online buzz and excitement for what they have lined up for eager players.

Software Partners

  • Playtech
  • NetEnt
  • Bally
  • Blue Gem Gaming
  • IGT (WagerWorks)
  • WMS (William Interactive)
  • NextGen
  • Endemol Games
  • BGO Studios
  • Quickspin
  • Eyecon

The following countries are prohibited from creating an account with BGO Casino:

  • Afghanistan
  • Australia
  • Belgium
  • British Virgin Islands
  • Bulgaria
  • Cyprus
  • Denmark
  • Estonia
  • France
  • Greece
  • Hong Kong
  • Hungary
  • Iran
  • Iraq
  • Israel
  • Libya
  • Macau
  • Mali
  • Netherlands
  • Nigeria
  • Philippines
  • Portugal
  • Romania
  • Sierra Leone
  • Singapore
  • Spain
  • Sudan
  • Switzerland
  • Turkey
  • U.S. Minor Outlying Islands
  • U.S. Virgin Islands
  • United Arab Emirates
  • United States
  • Zimbabwe

Moving on from BGO’s lightweight virtual sports betting, we turn to what they are best known for, and that is their online casino. Whether you’re looking for slots, table games, live games, video poker or bingo, it’s a safe bet that you will find it at BGO. (Forgive the pun).

The vast majority of their collection is available at BGO mobile. The mobile casino uses HTML5 browser technology, allowing most smartphone and tablet devices easy access. In other words, Android, iOS, Windows Phone and Blackberry users can access the site.

Another great feature is that BGO has games sourced from eleven different software partners, giving them a range of over 600 casino games.

Their impressive collection includes the latest 3D video slots currently trending within the online casino scene, along with high-end progressive jackpot titles, table and card games, live dealer games and more.

True to their roots, BGO still has one of the best collections of online bingo games on the web. For your perusal, we’ve listed BGO’s near-entire collection of games here. However, keep in mind that new titles are being added all the time.

SlotsSlots

  • Ace Ventura
  • Alien Robots
  • Aloha Cluster Pays
  • Atlantis Queen
  • Beach
  • Beach Life
  • Blood Suckers
  • Britain’s Got Talent
  • Captain’s Treasure
  • Cat in Vegas
  • Chinese Kitchen
  • Cinerama
  • Cops N’ Bandits
  • Crazy 7
  • Crime Scene
  • Dead or Alive
  • Desert Treasure II
  • Devil’s Delight
  • Dolphin Cash
  • Dracula
  • Dragon Island
  • Dragon Kingdom
  • Drive: Multiplier Mayhem
  • Egyptian Heroes
  • Esmeralda
  • Excalibur
  • Fantasini: Master of Mystery
  • Fisticuffs
  • Flowers Christmas Edition
  • Flowers
  • Football Carnival
  • Football Girls
  • Football Rules!
  • Fortunate 5
  • Fountain of Youth
  • Frankie’s Magic 7
  • Fruit Case
  • Fruit Shop
  • Fruit Mania
  • Fruit Shop Christmas Edition
  • Funky Fruits Jackpot
  • Ghost Pirates
  • Gladiator
  • Glow
  • Go Bananas
  • Goblin’s Cave
  • Golden Games
  • Gonzo’s Quest
  • Great Blue
  • Guns N’ Roses
  • Highway Kings Pro
  • Highway Kings
  • Hook’s Heroes
  • Hot Gems
  • Ice Run
  • Jack and the Beanstalk
  • Jack Hammer 2
  • Jackpot 6000
  • Jimi Hendrix
  • John Wayne
  • King of Slots
  • Kings of Chicago
  • Koi Princess
  • Lights
  • Lucky Panda
  • Monty Python’s Spamalot Slot
  • Neptune’s Kingdom
  • Piggies and the Wolf
  • Plenty O’Fortune
  • Purple Hot
  • Riches of Don Quixote
  • Rocky
  • Safecracker
  • Santa Surprise
  • Sherlock Mystery
  • Sunset Beach
  • Tennis Stars
  • The Jazz Club
  • The Mummy
  • Three Musketeers
  • Top Gun
  • Tres Amigos
  • Tropic Reels
  • UggaBugga
  • White King
  • Wild Spirit
  • Wings of Gold
  • Zhao Cai Jin Bao

Card GamesTable Games

BGO casino impressed us with a variety of table games. We’re talking multiple variations (26 in total) of Roulette, Blackjack, Pontoon and Baccarat. This is mainly due to having Playtech, NetEnt and NextGen as developers, enabling them to stock some of the best.

From a visual and graphics perspective, everything looks rather classy. We navigated around a bit and noticed options to change table settings such as difficulty levels, speed, and table colors. Each game has an information bar that explains all the moves and strategies.

Big ups to BGO for streamlining an interactive gaming experience for players.

Below is the list of all the Table Games on offer at BGO:

  • Premium Roulette European
  • Premium Blackjack
  • Premium Roulette America
  • Blackjack Pro
  • Baccarat
  • Cashback Blackjack
  • Age of the Gods Roulette
  • Mulitiwheel Roulette
  • Blackjack Single Hand
  • Penny Roulette
  • Buster Blackjack
  • Casino Hold’em
  • Pinball Roulette
  • Blackjack Surrender
  • Diamond Bet Roulette
  • Progressive Blackjack
  • European Roulette
  • Premium Roulette
  • Pontoon Multihand 5
  • Roulette Pro
  • American Roulette
  • Vide Roulette
  • New AR Roulette
  • 3D Roulette
  • Club Roulette
  • 1000 Diamond Bet Roulette

Jackpots

Jackpot games are a favorite among experienced online casino gamblers. These are the games that offer the chance to strike it rich off just a few spins. While some jackpot totals are fixed, meaning they do not increase, others are progressive. This means that the jackpot total grows the more that people take a shot at hitting it.

BGO has approximately 88 jackpot games. Taking a closer look at some of the titles in the collection, we found them to be quite impressive.

If you decide to play a certain jackpot, we advise that you check the terms and conditions relating to the BGO withdrawal policy or, alternatively, contact their support team. This is the best way to make sure if you can withdraw the entire jackpot, in the event that you do hit that big payday.

Here’s a list of all the Jackpot games at BGO:

  • Age of the Gods
  • Man of Steel
  • Cleopatra
  • Jackpot Giants
  • Batman and the Penguins
  • Batman and the Joker Jewels
  • Age of the Gods Roulette
  • Mega Fortune
  • Gladiator Jackpot
  • Mega Jackpots
  • Mega Jackpots Wolf Run
  • Funky Fruits Jackpot Game
  • Batman and Cat Woman
  • 88 Fortunes
  • Frankie Dettoris
  • Arabian Delights
  • Beachside Bonanza
  • Beat the Bank
  • Big Top Tombol
  • Bounty of the Beanstalk
  • Captain Cannon
  • Castle Cashalot
  • Chests of Plenty
  • Cleopatra’s Chest
  • Clover Rollover
  • Fairest of them all
  • George and the Dragon
  • Hollywood Boulevard
  • Jackpot GT
  • Jungle Madness
  • Life of Leisure
  • Luck and Fortune Scratch
  • Lucky Ladies
  • Madness House of Fun
  • Mafia Millions
  • Nest Egg
  • Det Luck
  • Pharaoh’s Treasure
  • Pirate Plunder
  • Reel Gems
  • The Glass Slipper
  • The X Factor Judge’s Jackpot
  • Thor’s Thunder
  • The Winnings of Oz
  • Wintery Wonderland
  • Who Wants to be a Millionaire
  • Alien Hunter
  • Bean Life Jackpot
  • Cinerama
  • Diamond Valley
  • Dr Lovemore
  • Esmeralda
  • Everybody’s Jackpot
  • Football Rules
  • Forest of Wonders
  • Fortune 5
  • Fruit Mania
  • Gold Rally
  • Highway Kings
  • Jacks or Better 10 Progressive
  • Land of Gold
  • Lotto Madness
  • Megaball
  • Mega Jacks
  • Pink Panther
  • Progressive Blackjack

Specialty GamesBingo

BGO essentially got their start on the web with bingo and have stayed true to their roots with a solid online bingo selection. There are 14 bingo games in total and each one has its own gaming room for you to join. Simply navigate to the “bingo” section on the homepage to check out the list of bingo rooms available.

In addition, each bingo game has a schedule and a clock countdown. We like this since you always know when a game is about to start. You can also see the number of players who also participate in the game you join.

Additional information includes the prize for each game as well as the price of admission. If you would like to feel inspired, then check out the “winners” tab to see all the latest bingo winners and their winning amounts. If your bingo knowledge is a little rusty then check out the “how to play” tab for a refresher.

Check out this list of BGO’s Bingo Games:

  • Beginner’s Luck
  • Fairy Delight
  • Golden Galaxy
  • Extra Bingo
  • Peggy’s Place
  • Need for Speed
  • High- Five
  • Big Bang
  • Deal or No Deal
  • Seaside Bingo
  • Deal or no Deal
  • Who wants to be a Millionaire
  • Lucy Numbers Bingo
  • Cheap as Chips

Live dealer casino gaming is the latest trend taking over the online casino industry, and it seems that BGO is at the forefront. The BGO live dealer platform is predominantly powered by Playtech, the online software brand considered by many experts as a leader in the live casino genre.

Playtech recently built a brand new live dealer casino studio in Riga, Latvia. The studio is said to be the biggest of its kind and it enables Playtech to stream HD live dealer games to all of its partner online casinos.

In other words, if live dealer casino gaming is your thing, you will love the BGO Playtech live dealer casino platform.

We spent some time on the BGO live dealer tables and were suitably impressed. The dealers are not only stunning in attire and looks, they are also highly trained and professional. Games are smooth and run at the same pace as you would find in a real brick-and-mortar casino.

You can even interact with the dealers, giving you the most realistic live casino experience possible with today’s technology.

Live Games

  • Live Roulette
  • Live Blackjack
  • Live Unlimited Blackjack
  • Live French Roulette
  • Live Hi-Lo
  • Live Baccarat
  • Live 7 Seat Baccarat
  • Live Roulette Pro
  • Live Prestige Roulette
  • Live Casino Hold’em

Specialty GamesNew Games Tab

You would think that having over 600 popular casino games would be sufficient for BGO. However, they continually add new games, which are featured under the ‘New’ tab. This conveniently shows their new acquisitions, sourced from their multiple software partners.

What this also means as a BGO player is that you’ll get to enjoy the best in new games every other week. Their placement of the tab makes it convenient to find the newest additions, instead of having to search for them and potentially miss some new games to play.

It is these small value-creating services that count in making BGO one of the best gaming casinos to register with.

The vast majority of their latest casino games are also available to play on their mobile platform which is compatible with Windows Phone, iOS, Blackberry and Android devices. This means you constantly have access to some of the best games on the go, on your tablet device or smartphone.

While BGO is beginning to move into the realm of online sports betting, we reckon their current options may be a bit lacking for hardcore punters. For those looking for a solid sportsbook product (football, basketball, American football, baseball, etc.), you may have to look elsewhere for now.

In fact, we’ve covered many online sportsbooks on our site, and we’re sure you’ll find something more suitable among them. For now, BGO only offers virtual sports such as virtual cycling and virtual tennis.

We believe this is BGO’s way to test the waters, gauge the response, and then proceed from there.

In addition, there are only a handful of bets that you can place. These include single bets, each way bets, and straight forecast. You can also place numbers bets, a reverse forecast, a combination of possible forecasts, straight tricast and combination tricast.

Let’s take a closer look at some of these betting options and how they work.

Defining Types of Bets

  • Single Bets – Placing one bet on one possible type of outcome. This is usually done for bets such as a win or a loss.
  • Each Way Bets – Placing a bet on each possible outcome. This is, of course, if there are only two types of possible outcomes. This applies when betting on a tennis game. You place your bet on a win for one player and a loss for the other. It’s sort of a way to ensure you always win at sports betting.
  • Straight Forecast – A straight forecast is similar to a single bet and is more applicable to a match or game that includes more than two players. You can use this bet at BGO’s virtual cycling games by selecting who you think will come out first or fifth.
  • Numbers Bets – Numbers bets is simply a different term for score bets. This is where you get to select the possible score outcome of a match or game. You can select the points you think will be in a set (Tennis) or the hours it takes for a cyclist to cross the finish line (Cycling).
  • Reverse Forecast – Reverse forecasts are placing bets opposite to the one you already placed. If your first bet was a win for one player, then you can place another bet for a loss. It works in the same way as an “each way” bet, however, you can select multiple reverse bets.This will apply mostly in the virtual cycling games where you can bet which cyclist will come out in first, second, or third place. You can then place a reverse forecast of which will come out in last, second last and third last positions. Tricast bets also work in the same way, it will just depend on the sports.
  • Combination of Possible Forecasts – Make three or more selections including every possible outcome of those selections finishing first and second to create a combination forecast which consists of all possible outcomes of a game.

Sports Available at BGO

We mentioned a little earlier that BGO only has a choice between two virtual sports. These are not real (as in real-world) sports, but are rather virtual or computer-driven sports simulations. We’re talking about virtual racing and virtual tennis.

Officially, these are known as the BGO Velodrome for virtual racing (cycling), and the Fritton Lawn Tennis Club (virtual tennis). The Velodrome features 3 laps and 9 cyclists and you can place your chosen bets by using a betting slip. Simply bet who you think will be the winner and place your bets.

The Fritton Lawn Tennis club consists of a match between two players where you can bet who you think will win. In tennis, you can also bet on the actual points or intervals of points you think will show up in the match.

While the graphics are quite realistic, it is important to keep in mind that this is more of a testing ground for BGO to decide how they should perhaps expand their footprint.

When it comes to a casino’s banking suite, it is crucial that the offering on the table is diverse and inclusive of their entire target market. It is quite common to find casinos who are quick to take your hard-earned money, but slow to pay your hard-earned winnings.

BGO is a safe bet. Their banking suite includes more withdrawal methods than deposit methods.  This tells us that they value cashouts, having tons of methods available. To be precise, there are seven deposit methods in total and eleven withdrawal methods available.

All the deposit methods at BGO are instant, which means you play sooner rather than later. The quickest methods for withdrawing your winnings are with eWallets which take zero to twenty-four hours to clear.

If you use a credit or debit card to make your deposit, there’s a strong chance you want your winnings back on that card. BGO offers credit and debit card withdrawals which take two to five days to clear. Keep in mind that not all credit cards can be used to make withdrawals.

Bank wire transfers can take between one to three days to clear, with some charges. The charges are simply conversion fees and exchange rate control. In this case, it’s a good idea to find out what your bank charges to receive cash from a foreign country.

We reckon the max withdrawal limit at BGO is nice and high. We’re talking withdrawal up to $20,000 on a single transaction! This may be perfect for high rollers who wish to withdraw large sums of money. You can also place up to ten withdrawals per day. The general T&C’s mention that they can choose to allow certain players to withdraw more. (VIPS maybe?)

Should you wish to withdraw an amount greater than $10,000 or currency equivalent, BGO reserves the right to pay you out only using a Bank Wire Transfer.

We must give BGO a pat on the shoulder for not only providing a diverse banking variety but also catering to the individual needs of each of their players.

Deposit Limits per Payment Option

Type Fee Minimum Deposit Maximum Deposit
Credit/Debit Cards No Charge 20 10,000 (per single transaction)
Skrill No Charge 20 10,000 (per single transaction)
Neteller No Charge 20 10,000 (per single transaction)
Paypal No Charge 20 10,000 (per single transaction)
PaySafeCard No Charge 20 5,000 (per single transaction)

Withdrawal Limits per Payment Option

Type Fee Minimum Deposit Maximum Deposit
Credit/Debit Cards 2.50 20 10,000 (per single transaction)
Skrill 2.50 20 10,000 (per single transaction)
Neteller 2.50 20 10,000 (per single transaction)
Paypal 2.50 20 10,000 (per single transaction)
Ukash 2.50 20 10,000 (per single transaction)
InstaDebit 2.50 20 10,000 (per single transaction)
Citadel 2.50 20 10,000 (per single transaction)
Envoy 2.50 20 10,000 (per single transaction)
IDebit 2.50 20 10,000 (per single transaction)
International Bank Transfers 2.50 and 15.00 (levy charge) 20 No Limit
List of Accepted Currencies
  • Euros
  • British Pounds Sterling
  • Norwegian Kroner
  • Swedish Kronor

BGO Casino is well-known for their great bonus offers, rewards, and promotions. This is especially true when it comes to offers for new players.

Currently, BGO has two interesting first-deposit bonuses. These are interesting because of the following:

Here’s the best part of the BGO Fair Spins offer – Unlike other online casinos, there are no wagering requirements attached to these Fair Spins. Nor are there any maximum winnings limits. Anything you win off the Fair Spins gets paid to you in cash.

However, Fair Spins can only be used on these selected BGO slots:

  • Starburst
  • Fairytale Legends: Hansel & Gretel
  • The Legend of Shangri-La: Cluster Pays
  • Aloha! Cluster Pays

New players that sign up for an account with BGO Casino, with the express purpose of playing their live dealer games, can opt-in for something called Golden Chips. The Golden Chips can be used to play any of BGO’s live dealer casino games including live roulette, live blackjack, live baccarat, and other Playtech live casino games.

Getting the live dealer first-deposit casino bonus offer is also easy to do. All that new players have to do is make a deposit of at least $20 (or currency equivalent) and add the special bonus code ”LIVE” (without using the quotation marks) in the appropriate space provided.

It is important to include the special live dealer casino promotion code, otherwise you will not receive the bonus offer in your account.

In return, you will receive one Golden Chip worth $1 (or currency equivalent) for every $10 (or currency equivalent) that you deposit.

The best part about this offer is that, unlike many other online casino first-deposit bonus offers, you don’t have to meet any specific wagering requirements. Whatever you make in winnings will be paid to your account in cash, just like that!

BGO is also quite skilled at creating hype using bonuses and promotions. Their promotions page is packed with all sorts of enticing and exciting rewards. These can range from exclusive trips to watch a Formula 1 Grand Prix race, to the chance to win the latest iPhone X. It all depends on what they decide to cook up next.

At BGO Casino, actor Verne Troyer (Austin Powers’ Mini Me) is the boss and face of their brand.

We love that about BGO, they always seem to be having fun! We suggest that you say yes and tick the box to receive regular BGO Casino emails. This keeps you in the loop about new and exciting casino promotions.

BGO also carries a decent and noteworthy loyalty program that features a five-tiered structure. You are automatically signed up to this program on the day you register. The first is the Blue level and you build your way up by deposits and plays.

The other four levels are:

  • Bronze
  • Silver
  • Gold
  • Platinum

The higher up the totem pole you climb, the greater the rewards that you achieve. Note that Platinum status is by invite only. Access to each level is based on a point system, and you will require:

  • 125 points to get to Bronze level
  • 2,200 points to get to Silver level
  • 12,500 to get to Gold level

Points are collected by playing where $1 (or currency equivalent) wagered on bingo is equivalent to 1 point and every $10 (or currency equivalent) on slots or other casino games is equivalent to a point.

Expect free spins, bonuses, promotions and the higher you climb, as well as access to sought-after event invites.

Customer service and support is a great measure of how much a sportsbook or online casino cares about players. Casinos are all about money and wealth and, when something that important is on the table, it makes perfect sense that casinos do their best to accommodate their client base.Bonuses

For new players that decide to sign up with BGO and make their first deposit, they offer two bonuses. One for their full casino and one exclusively for their live casino. They are quite vigorous when it comes to promoting their casino and are not afraid to go all out in their offerings.

BGO also has automatic membership to their loyalty program for all new members. You can accumulate points to use in the BGO Loyalty Store as well as become a VIP at BGO with all its perks and benefits. We like the range and depth of the bonuses. The value for money doesn’t hurt either.

Customer Service

The only thing we could fault BGO on is their lack of a full 24/7 customer support service. However, they do offer a good time frame of communication with players, starting at 8:30 AM up until midnight.

There are three specific channels of communication you can use to get the support. Live chat, email (contact form), and phone support. In addition to these, players can also make use of their extensive FAQ (frequently asked questions) page and contact them via their social media Facebook or Twitter pages. Great to see BGO go the full monty here.

Reliability

Compared to some of the older online casinos, BGO seems like it’s still a bit wet behind the ears. However, this doesn’t have much effect on how reliable this brand is. What they may lack in an extensive track record, they certainly make up for in cutting-edge, digital safety measures.

BGO makes full use of the latest SSL (Secure Socket Layer) digital encryption protocols, which encrypt all data on their servers. This means that you can be sure that all your data, including transaction data, is 100% encrypted (unreadable and useless to unauthorized parties) and safe.

The casino also has two separate remote gambling licenses through two top regulators, namely the UK Gambling Commission and Alderney Gambling Control Commission.

Overall

Our overall impression of BGO is favorable.

The look and feel of the casino is hot and vibrant, with a distinctive style (calling all eye candy aficionados!). However, we also found that this is not a case of style over substance, as it is with so many online gambling sites.

The site design in terms of actual layout is excellent and rather intuitive to navigate. The content is also easy to read and understand, making it very comfortable for first timers who are just getting their feet wet (no need for water wings at this casino).

Everything you need is easily accessible as tabs are clearly labelled with their respective sections in a clear and easy to read font.  In terms of their banking suite, BGO has a comprehensive list of deposit and withdrawal options, catering to virtually every possible preference or need.

Surprisingly, they have more withdrawal methods than deposit methods, which is quite rare for most online casinos. We love that they also included PayPal as one of their top payment options for both instant deposits and withdrawals.

PayPal is easy to use and is a universal favorite online. Just double check that it is offered within your specific region or territory.

In a nutshell, BGO’s customer service is quite impressive and although it isn’t 24/7, we found their support guys to be friendly. They were also quite helpful during our live chat sessions and on Facebook Messenger.

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How do I register a new account?

Registering an account is easy at BGO, simply click the “join now” tab on the BGO homepage.

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How old do I need to be to sign up with BGO Sportsbook and Casino?

To sign-up with the BGO Sportsbook and Casino website, you need to be at least 18 years of age. However, this may change depending on your location as various countries employ their own gambling age restrictions. If in doubt, please check the terms and conditions that BGO has on their site or contact their customer support team.

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Do I get anything for verifying my mobile number?

When you register your account at BGO, you are requested to verify your mobile number. If you agree to do so, you are rewarded with 20 free spins to play the popular slot game Starburst. As an alternative, simply go to your account and under the profile tab, click “verify mobile number”. Your 20 free spins will be awaiting you.

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What are some of the first-deposit or sign up promotions on offer and how do I claim them?

When claiming a deposit bonus, there are two types of promotions that apply. One is for the casino and the other for live dealer gaming.

Everyone who creates an account at BGO is given the choice between two welcome packages:

1. Up to 50 Fair Spins (Free Spins) on your first deposit

OR

2. Up to $5 (or currency equivalent) in Gold Chips to play live dealer casino games

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How long has BGO Casino been in business?

BGO has been in business since 2012. At the time of writing, that’s 6 years since BGO opened their doors to the public as a fully functional online casino. They were previously known for their impressive bingo offering which later extended to include its casino component.

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Does the BGO Sportsbook and Casino have specific hours of operation?

No. The BGO online casino is available 24 hours a day, every day of the year. However, BGO customer service does operate within specified hours. Email support is available between 8:30 AM to midnight (GMT) and call support is between 9:00 AM and midnight (GMT).

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Does it cost anything to sign up with BGO?

No. Signing up with BGO is absolutely free and the entire process takes less than two minutes to complete. However, if you want to take part in any sports betting or real money casino gaming, you will need to make a cash deposit with the casino. The minimum deposit you can make is $20 or currency equivalent.

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What documents are accepted for verification?

BGO requires valid, up to date photo documentation from all sign ups. The ID docs can be in form of a National ID Card (front and back of card/book), Passport, Driver’s License (front and back of the card), or a UK photo citizen card (both sides of your card).

Proof of Residence: BGO requires proof of a physical residence that is no older than 3 months. The document you send should also clearly display your first name, last name, the residential address and the date of the document.

BGO accepts any of the following documents as proof: a recent utility bill, bank statement, solicitor’s letter, lease agreement or any other similar legal document sent to your registered address. This document must be no older than 3 months at the time of verification. BGO doesn’t accept mobile phone contract statements as valid proof of residence documents.

If you have any question with regards to identification and verification, process please feel free to contact BGO customer support. You may use all the available channels we mentioned in the customer support section to do so.

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Can I set my own deposit limits?

Yes, you may set your own transactional limits on your BGO profile. Simply select the accounts tab and then the limits tab. You may also choose to set the limit on the deposit page by clicking on the “set deposit limits” tab. This will amend your settings for the transaction you are about to make.

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How do I add a new payment method, and can I remove an existing one?

Yes, you can add a new payment method as well as remove an existing one. Simply select the deposit tab on the right-hand side of the homepage. You will see your current deposit method. To add a new one, simply click on the option you wish to change and then fill in the relevant details.

If you wish to update your debit card or credit card information or simply change the expiry and CVV number, you will need to contact BGO on Live Chat or email.

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What types of sports betting does BGO Casino offer?

BGO covers only two types of sports which are not live games but virtual versions. The two sports are tennis and cycling, which are video-like games. You bet on the possible outcome of each game.

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What deposit methods are available?

BGO has a variety of deposit methods to suit virtually every preference and need. These include most major credit and debit cards such as Visa and MasterCard, various popular eWallet options such as Neteller and Skrill, PayPal as well as bank transfer options. Payment or deposit options will also vary somewhat depending on which country or region you are playing from. It may be a good idea to contact the BGO customer support team to see which method will best suit your needs.

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Does BGO employ a currency converting system?

Yes, they do. BGO uses British Pounds Sterling as their base currency and applies a conversion of value to the other currencies. This is done as follows: $1 = 10 SWEDISH KR, $1 = 10 NORWEGIAN KR, $1 = €1, and $1 = 1 CANADIAN DOLLARS.

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Does BGO impose winning limits on jackpot amounts?

Yes, BGO imposes winning limits on jackpot amounts. The most that you can win on any of their games unless otherwise clearly indicated is $250,000. They reserve the right to reduce any payouts to $250,000, or currency equivalent, for any particular game.

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Does BGO impose any withdrawal restrictions?

Yes, they do. BGO restricts the payment of any amounts in excess of $10,000 to be made by bank wire transfer. This means that if you use a different withdrawal method to bank wire transfers, they have the right to change this without notifying you. BGO also restricts withdrawal limits to $20,000 per transaction.

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Is BGO mobile friendly?

BGO has one of the best mobile casino platforms in the casino business. Their mobile casino can be accessed via iOS, Android or Windows Phone and tablet devices and offers all the same functionality and features as the online counterpart. You will have access to hundreds of mobile versions of some of your favorite online games.

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